Account Coordinator - Cumbernauld, United Kingdom - Contract Scotland

Contract Scotland

Verified Company

Cumbernauld, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:
Cumbernauld

Salary:
£23.5k per year + Pension + Saver Scheme

Benefits:
Pension + Saver Scheme

Reference:
J43610

Contract Type:
Temporary

Working Hours:
Full-time

Created: 27th February 2024

Closing: 26th March 2024

12 FTC Contract - Maternity Cover - Starting on, or before, the 8th of April 2024.
Our client is looking for a Customer Account Co-ordinator to join their close-knit team

Fulltime officebased
Monday to Friday
Shift patterns 8 am 4:30 pm and 8:30 am 5 pm
No weekends

Our client works with companies across many sectors, such as food services, hospitality, cleaning, safety and healthcare. Their product offering ranges from PPE and packaging to glassware, and large appliances.

In this position, you will be allocated/look after specific client accounts to ensure a smooth daily operation.

In this position, you will deal with calls from your existing clients looking to place orders, manage and query account information, deal with any discrepancies on their accounts and, where appropriate, offer additional products that may suit their needs - Although this would fall under sales, it's important to understand that this is not cold calling, but more providing solutions for existing clients.

In this role, your daily duties would include:

Make outbound calls to existing clients that haven't been spoken to in several months
checking if they require any additional supplies
Advise of order cost/produce quotations, process orders and send invoices to clients using the order system this information is processed through an internal system, which full training will be provided on
Support clients by providing solutions explaining what other products may suit their needs as an addition to their existing order, or in times when there may be a backlog with their usual product, offer alternatives that could help.
Manage all discrepancies in a timely and satisfactory manner

Legal Information:
We act as an employment agency for permanent work and as an employment business for temporary work.

For roles in the UK, applicants must be eligible to live and work in the UK.