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    Senior Healthcare Support Worker - Oxford, United Kingdom - Oxford University Hospitals NHS Foundation Trust

    Oxford University Hospitals NHS Foundation Trust
    Oxford University Hospitals NHS Foundation Trust Oxford, United Kingdom

    1 month ago

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    Permanent
    Description

    Job summary

    Do you have experience working with children and young people? Do you have a childcare qualification (NVQ level 3) or other healthcare experience? If so, we could have the perfect job for you.

    We are looking for someone who is enthusiastic and dynamic to join our busy Children's Clinical Decision Unit department. CDUis a 24 hour unit which links closely with the Children's Emergency Department to provide care for children from a range of specialities who need further assessment, observation, continuation of treatment or to await results. The unit also sees GP referrals and ward attenders which gives varied dynamics to the busy unit. CDU is friendly and ensures the cohesive team works closely together and provides strong support and opportunities to develop.

    We care for patients from 0-16 years under a variety of teams but mainly medical, therefore a flexible working approach is a valuable quality. Due to supporting the wider team within the Children's Hospital, we are flexible with increasing the number of patients that pass through the unit.

    Main duties of the job

    This role will involve caring for children and teenagers with the support of a registered nurse and being responsible for some house-keeping duties. You will assist the multidisciplinary team in assessing and monitoring patients alongside meeting the needs of patients and families. This includes and safety netting advice for a efficient discharge, closely supported by the nursing team.

    Communicate effectively with patients, families/carers, recognising there may be a need to utilise alternative methods of communication. Where there are barriers to understanding, arranging access to information, support and other services may be required.

    Prepare patients, families/carers and the environment for procedures. This includes supporting the wider team depending on the clinical need, for example distracting the child, helping with equipment and supporting/reassuring patients and their families/carers. Procedures could include carrying out ECG (electrocardiogram) once competent, urinalysis, recording height and weight and performing clinical observations.

    Be involved in the allocation of rooms, stock orders and how the department is organised.

    We take pride in our duty of providing seamless care and having excellent and welcoming team.

    About us

    Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training, and research. Find out more

    The Trust comprises of four hospitals - the John Radcliffe Hospital , Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. The care we deliver is based on the trust

    Job description

    Job responsibilities

    Please see attached job description.

    For informal visits or any other information, please contact Rachel Williams, Ward Sister (). Tel

    Person Specification

    Values and Behaviours

    Essential

  • Able to demonstrate the ability to put patients at the heart of what you do and recognising different needs by encouraging a spirit of support, integrity, respect and teamwork
  • Shows pride in the quality of care they provide for patients and learning from successes and setbacks.
  • Evidence of commitment to the Oxford University Hospitals' vision and values.

    • Values and Behaviours Educatio

    Essential

  • To demonstrate literacy and numeracy.
  • Good command of spoken English assessed at interview.
  • Motivated to develop knowledge and skills and to undertake selfdevelopment.
  • Evidence of level 2 Apprenticeship or Diploma in Health related subject.

    • Desirable

  • Evidence of Level 3 Diploma or Apprenticeship in Health related subject or working towards
  • Evidence of the Care Certificate or commitment to achieve on joining Trust. Understanding of the Code of Conduct for Health Care Support Workers and Adult Social Care Workers in England

    • Clinical Practice

    Essential

  • Significant experience of the NHS and/or health/child care and an interest in the speciality with knowledge of wider issues relating to health care
  • Clear understanding of professional accountability, delegation and professionalism related to the role of a band 3 worker
  • Makes a positive contribution as a team player and demonstrates awareness of importance of working as part of a team.
  • Able to deliver a high standard of care for patients and always striving to improve on what you do through change and innovation.
  • Able to communicate effectively with patients/relatives and carers and all members of the multi-disciplinary team.
  • Is sensitive to the impact and implications of decisions and activities undertaken on other professionals

    • Desirable

  • Up to date knowledge and insight into specialist area.

    • Clinical Practice Planning

    Essential

  • Able to prioritise and to organise and motivate oneself and others to achieve delegated tasks.
  • Flexible approach to shift patterns and unit needs which may involve working in different areas or cross site working
  • Able to effectively and appropriately escalate concerns to reduce risk and promote patient safety.
  • Able to use own initiative within the boundaries of the role and able to motivate oneself and others.

    • Improving Quality

    Essential

  • Demonstrate understanding of confidentiality and awareness of key policies legislation in order to maintain information governance.
  • Appreciates the need for changes in the organisation or role requirements and can make a positive contribution to change management.
  • Commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults
  • Demonstrates ability to question and challenge practice in a constructive way so that standards of patient care are continually evaluated and improved.

    • Personal Qualities

    Essential

  • Able to work under minimal supervision but fully aware when to escalate concerns to a registered practitioner
  • Flexible, adaptable. organised with good time management skills
  • Ability to cope effectively under pressure and resilient and work within the team to manage complex and challenging situations.
  • Excellent interpersonal skills with tact, diplomacy, empathy and understanding
  • Smart professional appearance and adherence to uniform policy
  • Recognise limitations of role and seek help and guidance
  • To support and orientate new staff and contribute to their development acting as a role model.
  • Essential IT skills in order to access required systems such as electronic patient records.

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