Replenishment Assistant - Luton, United Kingdom - Lagardère Travel Retail (UK & IRE)

Lagardère Travel Retail (UK & IRE)

Verified Company

Luton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Do you love the buzz of the airport? Enjoy working in a dynamic retail environment, where no two days are the same? If so, we have just the opportunity for you

This role is for our Aelia duty free store situated in the departure lounge of Luton Airport; we are currently looking for energetic, enthusiastic new members to join the team that have a passion for excellence, teamwork and world class customer service.

Benefits:
Benenden Health, Retail Trust, life insurance, on-site parking, store discounts and uniform

Job purpose:

Delivering a well-presented store, with great availability, is a key part of a customer's overall shopping experience.

As a Replenishment Assistant you will work to maintain store standards around stock levels, merchandising and housekeeping tasks, whist delivering first class customer service to our customers.

Key responsibilities:

100% Customer Focus

Greeting customers with a friendly smile
Helping customers with product selection
Offering additional link sales
Ensuring all customers receive excellent customer service everytime
End to end customer service including till operations

Stock Management

Accurately process deliveries; check and reject from warehouse
Picks stock accurately from stockrooms
Implements and maintains planogram to correct standards
Ensure the shelves are faced correctly
Follows correct out of stock process
Checks for missing tickets and escalate to resolve
Completes accurate date rotation of products, removes out of date or damaged products
Assists with promotion changeovers
Keeps the shelves and display areas clean and tidy

Housekeeping / Health & Safety

Keeping the store well presented at all time
Ensure the safe usage of all the cleaning materials
Ensuring store and stock rooms are kept tidy in line with H&S
Reporting any potential hazards on the shop floor or stock room to the manager/supervisors

Security

Supports loss prevention by being vigilant
Ensuring security of stock on shop floor and compliance of till inventory
Responsible for the shop floor security when on shift
Awareness of potential security risks out with store and part of the greater airport community

Person Specification:

Good Communication skills (both verbal & written)
Adaptability to the changing environment
Ability to work in a team and individually
Ability to work well under pressure
Excellent Interpersonal skills
Ability to provide professional standard of services
Reliable in attendance and time keeping
Selfmotivated

A five-year working and personal reference, along with a Criminal Reference Check, will be required for this role as the store is airside in the departures lounge.

This will be discussed in more detail at interview stage or please contact us if you have any questions regarding this.

Our company:

One of the two priority divisions of Lagardère group, Lagardère Travel Retail is a leading global Travel Retailer, with the longest standing expertise of serving the needs of travelers and partners across Travel Essentials, Duty Free & Fashion and Foodservice.

Lagardère Travel Retail operates over 5,120 stores in airports, railway stations and other concessions in 42 countries, and has generated €6.6 bn in sales (100%) in 2023.

We harness our pioneering culture to make travel more enjoyable with bespoke offers and experiences.

We invest our world-class global expertise and local knowledge to design value-creating partnerships and experiences for our stakeholders: landlords, brands, travelers, employees and communities.

We actively champion the more sustainable future of Travel Retail through our comprehensive CSR strategy, covering all aspects of where we, as a business, have an impact and can make a difference.