Abbie Bagnall

I am an enthusiastic and customer‑focused individual with experience delivering warm, personalised service in busy, fast‑paced environments. Recognised for creating positive customer experiences, maintaining brand standards, and confidently dealing  with customers. I am a strong communicator with a friendly, professional approach and a proven ability to stay calm under pressure. Returning to part‑time work after maternity leave and ready to bring energy, reliability, and excellent service skills to a high‑street retail team that values great customer experience and teamwork

§  Customer service & personalised support

§  Confident communication (in‑person, phone & email)

§  Cash handling & till operation

§  Retail presentation & brand image maintenance

§  Strong time‑management & ability to multitask

§  Approachable, professional, and customer‑orientated

§  Initiative & problem‑solving

§  Stock checking, replenishment & organisation

§  MS Word, PowerPoint, Excel, data entry & admin

§  Reliable, punctual, and well‑presented

§  Fast learner with strong attention to detail

§  Works effectively independently or in a team

 Self-Development and Work Readiness                                                   February 2022- Present

§  Actively engaged in job search activities through the Maximus Programme.

§  Built confidence and communication skills through employment workshops and team activities.

§  Improved reliability, punctuality, and ability to follow structured work routines.

Strengthened organisation and professionalism to prepare for returning to customer‑facing employment