Abbie Bolam

Highly analytical and detail-oriented professional with 3 years of experience as a Product Testing Analyst at Organon, seeking a position in the Life science industry. Proven expertise in GMP laboratory activities and analytical techniques. Fluent in English with a strong interest in working abroad and open to relocation.

Product Testing Analyst, Organon,
2020– Present

- Conduct product testing in the lab for a range of pharmaceutical products, adhering to GMP standards.
- Utilise various testing techniques including HPLC, Dissolutions, UV spectrometry, Thin Layer Chromatography, Disintegrations, Hardness, Karl Fischer Titration, Ezetimibe Waters.
- Collaborate effectively within a team environment, as well as work independently to ensure accurate and timely testing.
- Develop and update Standard Operating Procedures (SOPs) and job instructions.
- Implement weekly planning strategies to meet testing deadlines.
- Calibrate and maintain lab equipment to ensure accurate and reliable results.
- Actively participate in the IPS training programme, utilising lean tools to identify and implement process improvements, resulting in waste reduction within the lab.
- Present improvement projects to coaches and managers from various departments.

 

Customer Service Advisor, Halfords
2019 – 2020

- Provided exceptional customer service while working part-time during university studies.
- Demonstrated strong communication skills to effectively assist customers with inquiries and provide product recommendations.
- Developed extensive knowledge about cars and bicycles to deliver accurate and tailored customer assistance.
- Successfully met individual and store targets by utilising persuasive sales techniques.
- Performed tasks such as fitting car bulbs, batteries, and wiper blades to cars and vans.

Foreign Exchange Expert, Eurochange
2017 – 2019

- Delivered excellent customer service and conducted manual transactions in a fast-paced foreign exchange environment.
- Demonstrated expertise in exchange rates, world currencies, and denominations.
- Completed Anti-Money Laundering training programme, ensuring compliance with regulations.
- Developed strong numeracy skills and attention to detail in processing transactions and identifying potential fraud.

 

Bachelor of Science Degree in Forensic Science and Criminology (1st class hons)
Northumbria University, 2016 - 2020

- Graduated with a first-class honours degree in Forensic Science and Criminology.
- Conducted a research study on "Prison Sentencing: A study into the effectiveness and purpose of Imprisonment for Public Protection (IPP), Life and Extended Determinate Sentences (EDS) on male prisoners in the United Kingdom," achieving outstanding results.