Abiola Akisanya

An innovative and outcome-focused Business Analyst with years of progressive experience providing strategic BA services on quality-driven, risk-focused, and process-optimised transformational projects for businesses in IT, Consulting, and hospitality sectors. Customer-centric with demonstrated expertise in all aspects of requirement gathering, Gap Analysis, Business System Analysis, Process Mapping, Technical Documentation, Business Case Creation, Sprint Planning, and User Acceptance Testing. A strong BA practitioner, well-grounded in project delivery methodologies, including SDLC, Agile/Waterfall/Wagile methodologies, Scrum Frameworks, and UML methodologies. Regarded highly by team members for exceptional leadership and problem-solving abilities alongside communication skills that influence the delivery of complex technical information in a concise and straightforward style to ensure seamless project delivery.

Oversaw various digital projects, including the build and delivery of a platform for the business technical staff to manage queries and automate documentation process for faster response and standardisation of processes.Built and delivered an internal bespoke education training system. The platform allowed users to access education resource and media courses, messaging and communication facilities, and allow users share education materials.

• Conducting interviews, workshops, surveys, and discussion sessions with stakeholders to elicit, validate and document business / user requirements.
• Analysing existing systems and workflows to determine improvement areas via well-orchestrated Gap Analysis, mapping and documenting AS-IS and TO-BE processes and developing Target Operating Model.
• Collaborating with stakeholders and the technical team to create User Stories that capture functional and non-functional requirements, facilitating clarification on User Story details to align them with business objectives.
• Evaluating the feasibility, cost-benefit analysis, and potential ROI of proposed solutions by developing and presenting business cases to stakeholders and obtaining necessary approvals.
• Strategically overseeing user-centred designs in collaboration with UI/UX designers and owning the creation of wireframes and mock-ups to ensure user-friendliness and multi-device optimisation of design artefacts.
• Participating in backlog grooming and refinement sessions with the PO and Dev Team, refining and prioritising user stories and backlog items to ensure clarity and readiness for development.
• Overseeing quality assurance and defect management by defining test scenarios and validating test plans and cases to coordinate functional and user acceptance testing (UAT).
• Driving unambiguous and consistent communication and facilitating a culture of continuous improvement in Agile processes by leading stakeholders, project leads, and technical teams in various Agile ceremonies.

BACHELOR OF SCIENCE 

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