Agnieszka Kula

I am a dedicated and hardworking individual with a background encompassing quality assurance, quality control, and administrative sectors. I have successfully ensured compliance with industry and regulatory standards, navigating the complexities of maintaining top-tier quality.

I am committed to achieving optimal results not only for myselfbut for my employer and all team members. I firmly believe in the power of a motivated and happy workforce. 

Self-employed

( 2020- present)

• Responding to customer inquiries and resolving issues.
• Process and fulfil customer orders, ensuring timely delivery and accurate shipment tracking.
• Regularly updating the online shop's website with new products, promotions, and announcements.
• Processing customer orders, including verifying payment, updating order status, and arranging shipment or delivery.
• Monitoring key performance metrics such as sales revenue, website traffic, and customer behavior.
•  Managing online payment systems and ensuring secure transactions.
•  Ensuring compliance with relevant laws and regulations, such as consumer protection laws, privacy regulations, and data security standards.   

March Food LTD

Quality Assurance (2018- 2020)

• Collecting and receiving samples for analysis.
• Preparing samples for testing
• Maintain specific supporting functions to the Quality Assurance Manager.
•  Monitor production processes on a random basis for legal food safetyand specification compliance.
• Ensure that production staff are briefedwith the Qualityrequirements of new -and existing projects on start-up.
• Check chemical residueafter CIPs and record it.
• Implementing quality control procedures to ensure the accuracy and reliability of results.
•  Ensuring that productsor services adhereto industry and regulatory standards.
• Checking the raw materials .
• Ensure environmental monitoring schedule met for factory and personnel.
• Ensure internal calibration schedule met.
• Carryout Intake/Despatch checks as per customer requirements, send customer and micro samples as required.
• Working closely with developers, productmanagers, and other team members.

Nationwide- Coaches

Office Administration (2014-2018)

• Managing company correspondence, including phone calls, emails, letters and packages.
• Maintain accurate records of transportation activities, including driver logs and vehicle maintenance records.
• Develop efficient transportation routes to ensure timely delivery of goods while minimising costs and maximising resource utilisation.
• Coordinate schedules for drivers.
  Place or cancelbookings.
• Cancel or upgrade accounts.
• Create, send, and followup on invoices.
• Collect and enter data for variousfinancial spreadsheets.
• Perform routinecalculations to produceanalyses and reportsas requested by the finance director.

Crown RecordsManagement, Peterborough Data Entry

(2012- 2014)

• Data entry.
• Preparing documentsfor scanning.
• Comparing data with source documents.
• Quality checkof electronic documents.
• Scanning documents.
• Maintaining logs of activities and completed work.
• Completing work involving access to classified information.

Love Film LTD , Peterborough

QC Technical (2007-2012)

• Ensure and check for productdefects (Functional/Cosmetic.)
• Check that products are produced to agreed specification, by following set QC processes accurately.
• Ensure QC documentation is up to date, enter batch records to production records.
• Inspect quality of components throughout product life-cycle.
• Collate and utilisequality control data for necessary meetings.

Education/ Qualification

Good Laboratory Practice (GLP) 

Whitelhall training 2024- present

Level 2 Food Hygiene & Safety (Catering)

Essential Food Hygiene /2024

COSHH for Clinical Environmental

High-Speed Training /2024

CARE Certificate 

Caredemy /2024

NCFE Level 3 Certificate in Principles of Management

Online Learning Collage /2023- present

Certificate in Diet & Nutrition

Stude Plex /2022

Level 3 HACCP Manufacturing and Retail

Train 4academy Ltd/ 2019

Level 3 Food Safety in Manufacturing

Train 4academy Ltd.2018