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Newcastle upon Tyne
Ahmed Adegoke

Ahmed Adegoke

Customer service officer and Support worker

Customer Service / Support

Newcastle upon Tyne, Newcastle upon Tyne

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About Ahmed Adegoke:

An energetic young man ardent for professional development with diverse experiences. Worked in several Roles in the Banking system and Health care sector Gained experience working with people with learning abilities. Possess ability to work efficiently in a team with good and effective communication skill. A meticulous individual who is selfless enough to provide satisfactory service to customers and attend to customer Issues and concerns within authority Range. I am honest, dedicated, reliable and responsible.

Experience

• Provided First Class Customer Service via Telephone, Email, and In-Person
• Ensured all communication with customers were handled professionally and promptly
• Recorded details of customer comments on the database provided, leaving clear notes 
• Managed transactions including new accounts, customer service and operation 
• Oversaw customer service responsibilities and resolved problems within the scope of authority

Monitoring the patients mental state of health Promoting an environment that encourages the patient to feel safe and comfortable

Promoting an environment that encourages the patient to feel safe and comfortable Monitoring the patient's mental state of health Assisting the mental health nurse in their clinical nurse

Education

M.A in English language and International Studies at Osun State University, Nigeria from 2016 to 2021

Diploma,  Mass Communication at The polytechnic Ibadan , 2011 to 2013.

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