Alex Griffiths

Customer Service | Management | Administration

I am a dedicated and adaptable professional with a proven ability to quickly learn and thrive in challenging environments. Currently pursuing a Classical Studies Undergraduate Degree at the Open University, I am passionate about continuous improvement and applying my diverse skills across various industries.

Sales Representative | Hello Fresh | Remote | Nov 2023 - Present
In my current role, I excel in following warm leads, selling products, ensuring data accuracy, and providing excellent customer service. My ability to manage information and communicate effectively has been instrumental in achieving sales targets and maintaining customer satisfaction.

Bar Supervisor | Baaa38 | Chorley | Feb 2023 - Nov 2023
As a Supervisor at Baaa38, I oversaw daily operations, ensured customer satisfaction, managed logistics and finances, and led a team in executing initiatives. My problem-solving skills and ability to handle high-pressure situations were key to maintaining smooth operations and enhancing the customer experience.

Administrative Assistant | Public Health England | Dec 2020 - Jan 2023
During my tenure at Public Health England, I managed communications with local authorities, workplaces, and individuals, supported contact tracers, and executed administrative tasks with precision. This role strengthened my computer skills, attention to detail, and ability to handle multiple tasks efficiently.

Waitress/Kitchen Porter | Bowling Green | Charnock Richard | Nov 2018 - Sep 2020
In this role, I developed strong teamwork and organizational skills, contributing to a positive dining experience for customers. Despite the challenges posed by the COVID-19 pandemic, I remained adaptable and focused on delivering high-quality service.

Additional Experience

• Euxton Park Care Home: Assisted with meal service, resident relations, and maintaining confidentiality in adherence to Data Protection rules.
• Buckshaw Village Nursery & Busy Bodies Nursery: Enhanced communication skills and adaptability by working with various age groups, ensuring safety and care.

Skills

• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
• Strong listener with exceptional reliability and organizational skills
• Punctual timekeeper with a focus on continuous improvement
• Demonstrated critical thinking and flexibility in various roles

Education

• Open University: Currently studying Classical Studies
• Runshaw College, Leyland: BTEC in Health and Social Care
• Parklands Academy, Chorley: GCSEs in Maths, English, Health and Social Care, Religious Studies, Photography

I am enthusiastic about leveraging my diverse experience and skills to contribute positively to new opportunities. Let's connect and explore how I can bring value to your team or organization!

Customer service, administration and management.

Currently studying Classical Studies at Open University.