Alisha Jannat

I am a friendly and efficient individual who carries out customer service tasks in a pressurised environment. I am a great team player and very well presented. I am an exceptional organiser and a beneficial helper. I have an immense desire for helping. I, naturally, adore assisting all kinds of customers and facilitating others. I am able to manage all tasks with efficiency and accuracy.

I am interested in administration and office work.  I would love to work in a reception or just an office and be able to file paperwork accordingly and accurately.  I have a passion for fashion and makeup as a hobby but I would love to work in that field as well if there's an opportunity. I also love providing first-class customer service first hand to the public and being able to gain a trustworthy positive relationship with customers and my workplace.

Oxfam

Customer Service Assistant (Volunteering) November 2019 - September 2021

• Checking and replenishing the stock on displays, undertaking cleaning and housekeeping duties.
• Ensuring the shop is kept clean for health and safety purposes.
• Dealing with the public to deliver first-class customer service. 
• Handling financial transactions and refunds.
• Providing a pro-active service, seeking to exceed expectations and go the extra mile whenever possible.

New Look

Sales Advisor September 2021 - Present 

• Unpacking delivery and putting out stock on the shop floor.
• Checking and replenishing the stock on displays, undertaking cleaning and housekeeping duties.
• Help customers find items and assisting them.
• Dealing with the public to deliver first-class customer service. 
• Handling financial transactions and refunds.
• Providing a pro-active service, seeking to exceed expectations and go the extra mile whenever possible.

National 5 Spanish - C

National 5 Business Management - C

National 5 English - A

National 5 Administration & IT - Awaiting Result

National 5 Mathematics - Awaiting Result

Higher English - Awaiting Result

Higher Business Management - Awaiting Result