About Alisha Jannat:
I am a friendly and efficient individual who carries out customer service tasks in a pressurised environment. I am a great team player and very well presented. I am an exceptional organiser and a beneficial helper. I have an immense desire for helping. I, naturally, adore assisting all kinds of customers and facilitating others. I am able to manage all tasks with efficiency and accuracy.
I am interested in administration and office work. I would love to work in a reception or just an office and be able to file paperwork accordingly and accurately. I have a passion for fashion and makeup as a hobby but I would love to work in that field as well if there's an opportunity. I also love providing first-class customer service first hand to the public and being able to gain a trustworthy positive relationship with customers and my workplace.
Experience
Oxfam
Customer Service Assistant (Volunteering) November 2019 - September 2021
- Checking and replenishing the stock on displays, undertaking cleaning and housekeeping duties.
- Ensuring the shop is kept clean for health and safety purposes.
- Dealing with the public to deliver first-class customer service.
- Handling financial transactions and refunds.
- Providing a pro-active service, seeking to exceed expectations and go the extra mile whenever possible.
New Look
Sales Advisor September 2021 - Present
- Unpacking delivery and putting out stock on the shop floor.
- Checking and replenishing the stock on displays, undertaking cleaning and housekeeping duties.
- Help customers find items and assisting them.
- Dealing with the public to deliver first-class customer service.
- Handling financial transactions and refunds.
- Providing a pro-active service, seeking to exceed expectations and go the extra mile whenever possible.
Education
National 5 Spanish - C
National 5 Business Management - C
National 5 English - A
National 5 Administration & IT - Awaiting Result
National 5 Mathematics - Awaiting Result
Higher English - Awaiting Result
Higher Business Management - Awaiting Result
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