
Alissa Quigley
Education / Training
About Alissa Quigley:
Passionate GTM Enablement Manager specializing in internal sales and success enablement, dedicated to enhancing seller competencies and ensuring outstanding customer experiences. With a focus on high-growth SaaS start-ups, I bring proven expertise in crafting and implementing impactful enablement initiatives, driving revenue expansion, and nurturing enduring customer relationships. Skilled in fostering collaboration among diverse teams, pioneering creative learning strategies, and effectively measuring program efficacy, I thrive in fast-paced environments where innovation and agility are paramount. A seasoned leader with a hands-on ethos, I am poised to drive excellence and contribute to the success of any organization.
Experience
At Sprinklr, my leadership in Success Enablement Training encompassed empowering 300+ Success Managers through the development of comprehensive certification programs and playbooks tailored for customer engagement excellence. Our team’s dedication to advancing role efficiency is reflected in the successful global implementation of a customer success intranet, which has markedly enhanced organizational transparency and team member onboarding.
Leveraging skills honed over recent years, including Customer Success, Gainsight, and client communication, I've facilitated a significant reduction in employee ramp time and improved training program effectiveness using the Kirkpatrick model. These efforts underscore my commitment to fostering enduring relationships and aligning enablement efforts with organizational objectives, ultimately contributing to the sustained high performance and customer satisfaction within our company.
Education
Obtained a MSc Philosophy & Public Policy at the London School of Economics in 2010
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Sales Enablement Lead
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