alix robinson

2021 – 2022

Ltk Consultants

Call centre advisor

IT skills 

Data skills such as office 365

Product knowledge 

Booking vehicles in for ongoing issues 

Customer service 

Organisational skills

2022 – Present

Skn Clinic

Contact centre

IT skills 

Product knowledge 

Organisational skills

Booking clients in for ongoing skin treatments 

2022 – Present 

BCA Logistics 

Customer Service Advisor 

IT Skills

Customer service – Phone calls /emails

Product knowledge 

Organisational skills 

Booking customers for end of lease car collection

Computer literacy including Word and Excel

Attention to detail

Highly organised

Conscientious

Ability to prioritise work

Able to work under pressure

I have experience in customer service ranging from Bar Staff experience to customer service over the phone and face-to-face skills.

I am used to working in fast-paced environments and thrive when it is the busiest the most.

I am very organised when I have a daily task and thrive when this has been completed.

I also handle work computers such as Word, Excel etc very well as once I have been trained on a new data base I can complete daily work tasks.

2011 - 2012 Solihull College, Blossomfield Road, Solihull

Subject studied: 

Access to FE - Completed 

Level 1 entry 3 Literacy and Numeracy

Level 1 entry 3 Travel and Tourism, Business

2012 - 2015 Solihull College, Blossomfield Road, Solihull

Subject studied: 

NVQ Level 1 Hairdressing - Pass

NVQ Level 2 Hairdressing - Pass

NVQ Level 3 Hairdressing - Pass

2018 - 2020

BA (Hons) Business management and Human Resources - Pass