
Amina Bennebri
Restaurants / Food Service
About Amina Bennebri:
Hello! I'm Amina, a Medical Biosciences student at Imperial College London, based in Paddington. I bring a rich background with over six years of experience in customer-focused roles across various sectors, including hospitality and retail. My academic pursuits have equipped me with a strong analytical foundation, enhancing my capabilities in data handling and precision. At the moment I am looking for part-time work.
I have effectively managed booking systems and financial transactions as a Hostel Receptionist, ensured high customer satisfaction as a Supermarket Assistant, and provided detailed VAT assistance to international shoppers at Selfridges. I am proficient with MS Office, GuestCentrix, and IC2, and possess intermediate skills in the statistical programming language R, which I apply in both academic and professional contexts. When not engaged in work or study, I enjoy hiking, exploring my interest in DJing, and indulging in Korean cuisine.
Experience
St Christopher’s Inn The Village, London 2023
Hostel Receptionist
- Handled booking processes and maintain accurate guest records and financial transactions.
- Efficiently managed check-ins check-outs and provide information about hostel facilities and local attractions.
- Addressed guest inquiries, resolved issues, and ensured a high level of customer satisfaction.
Waitrose, London 2021-2023
Supermarket Assistant
- Managed checkout operations and customer service, including cash/card transactions and adhering to Age Restricted Sales policies.
- Oversaw inventory, including stock replenishment and discrepancy reporting, with experience in manual handling and warehouse safety.
- Maintained extensive product knowledge to assist and advise customers effectively.
Artisan People, London 2019-2020
VAT Client Advisor at Selfridges
- Assisted international customers with tax-free refunds and advised on airport procedures.
- Delivered exceptional customer service and handled form preparation and completion.
- Proficient in using IC2 software.
Fields Cafe, London 2016-2019
All-Rounder
- Delivered comprehensive customer service, including order taking and food delivery coordination.
- Maintained hygiene standards in food preparation areas and performed café closing tasks, including cleaning and stock management.
- Handled sales and bookkeeping tasks in Microsoft Excel.
Education
Imperial College London
BSc Medical Biosciences 2021-2025
The Cardinal Vaughan Memorial School
A Levels: Psychology (A*), Chemistry (A), Biology (A)
Sacred Heart High School
10 GCSEs grades 8-7
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