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Amruta Kataria

Amruta Kataria

recent graduate

Customer Service / Support

Burnley, Burnley District, Lancashire

Social

About Amruta Kataria:

I am an innovative and flexible individual who is ambitious and hardworking. I have excellent communication and customer service skills and the ability to work independently within a team. I can solve problems and can adapt to any working environment. I am currently seeking the opportunity to learn new skills and become a valued member of your team.

Experience

Tim Hortons, Canada – Customer Service.

Quiznos Sub, Canada – Customer Service 

  • Answering customer queries face-to-face and over the phone 
  • Taking customer orders ensuring they were correct
  • Operating a till taking payments and giving out the correct change
  • Handling complaints professionally or passing them to a manager Upselling on products
  • Ensuring excellent customer service
  • Adhering to food hygiene regulations 
  • Upselling on products

Education

BCA (bachelor’s in computer applications).

Advanced Programming in Microsoft Dot Net SQL Server 2000 
Software Testing 
Java Programming 

MSc in Computing

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