
Amruta Kataria
Customer Service / Support
About Amruta Kataria:
I am an innovative and flexible individual who is ambitious and hardworking. I have excellent communication and customer service skills and the ability to work independently within a team. I can solve problems and can adapt to any working environment. I am currently seeking the opportunity to learn new skills and become a valued member of your team.
Experience
Tim Hortons, Canada – Customer Service.
Quiznos Sub, Canada – Customer Service
- Answering customer queries face-to-face and over the phone
- Taking customer orders ensuring they were correct
- Operating a till taking payments and giving out the correct change
- Handling complaints professionally or passing them to a manager Upselling on products
- Ensuring excellent customer service
- Adhering to food hygiene regulations
- Upselling on products
Education
BCA (bachelor’s in computer applications).
Advanced Programming in Microsoft Dot Net SQL Server 2000
Software Testing
Java Programming
MSc in Computing
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