Amy Sayner

I am looking to take the next step in my retail career with a new sales position for an established brand so I can challenge myself and grow professionally. I have extensive experience in high-end customer-facing roles and consider myself to be approachable and organised, with strong time management and communication skills.

SENIOR SALES ASSOCIATE
Anthropologie   |   2016 – current  
I help our store to reach and exceed daily sales targets by acting as a brand ambassador, delivering luxury customer service, and offering product knowledge for beauty, fashion, and homeware.

• Building strong customer relationships through friendly service
• Assisting customers with selecting apparel, accessorising, and sizing
• Helping to find solutions to customer complaints and enquiries
• Using the iPad and till system to complete online orders for customers 
• Answering customer telephone enquiries
• Picking and packing items for online orders 
• Unpacking and organising deliveries and stockroom duties
• Overseeing the running of the shop floor with manager on duty hours
• Training and being a mentor for new and existing colleagues
• Assisting with external and monthly in-store promotional events

SALES ASSISTANT
TU Clothing   |   2014 - 2016 
I worked evenings and Sundays at a Sainsbury’s superstore, offering great customer service while tidying and merchandising the shop floor. Occasionally I would cover for the general merchandise department or the café.

PERSONAL ASSISTANT 
Matthew Duguid   |   March - May 2015 
A two-month internship where I assisted a prop stylist with administrative tasks in the office, organising props in the warehouse, and creating and altering props for photoshoots. I also had the opportunity to assist at a professional photoshoot for TRESemme.

EVENT ASSISTANT 
Scout Cast Produce   |   London Fashion Week AW15
As part of a team, I helped to set up a fashion week event at Red Bull studios. During the event I assisted Pixie by Petra make-up artists by managing their appointment schedule. 
 

MA CREATIVE WRITING
University of Hull (online)
2021 – graduating 2023

WRITING FICTION FOR YOUNG ADULTS
University of Oxford, Department for Continuing Education
2020 

BA (HONS) FASHION PROMOTION AND IMAGING 2:1
University for the Creative Arts
2013 – 2016

EXTENDED DIPLOMA IN ART AND DESIGN
Leeds Arts University 
2011 - 2013