Anastasija Bogdanova

I am seeking a dynamic employment opportunity where I can apply the skills I've gained whilst working as anadministrator/receptionist for Alliance Medical Health. In this role, I managed all facets of the receptiondepartment independently, gaining a deep appreciation for the importance of organisation and customer service. I am a quick and dedicated learner, eager to find a challenging position within a reputable and exciting company where I can further develop my transferable skills and contribute to the company's growth. I offer a flexible approach to work. I thrive both in team environments and when working independently, always striving to meet deadlines and deliver excellent service. I understand the significance of presentation and am a reliable, friendly individual with razor-sharp efficiency. I am enthusiastic about contributing to the success of any business.

October 2022 – Present

Administrator / Receptionist – Alliance Medical Health, Harley Street

Duties & responsibilities:

• Daily function of the clinic including compliance and administrative responsibilities.

• Booking MRI’s, Ultra-sounds, PET CT Scans, X-Rays, EOS Scans for both private and NHS patients.

• Taking booking calls and dealing with general enquiries.

• Liaising with relevant departments for a smooth running of the reception.

• Maintaining health and safety in and around the building.

• Attention to detail and keeping all logs up to date as per compliance.

• Assisting with ad hoc tasks as required by my line manager.

• Completing new starter inductions, organising and providing new starter workshops and training, as well as completing relevant HR forms.

• Creating and contributing towards new ideas for the business development and patient satisfaction using the patient experience tools.

• Recognising and appreciating both positive and negative feedback to form action plans for development.

I attended George Mitchell School where I gained 6 GCSE’Sincluding C’s in maths and English. I then went to brook house sixth-form College and qualified as a level 2 & 3 Hairdresser. I also completed an employability course and level 1 customer service with the light bulb. Creating Positive Patient Experiences (Christies) (eLearning)

BLS - Level 2 Adult Basic Life Support with Automated External Defibrillator

Essentials of patient’s safety for all staff – (e-learning) - 10 Aug 2023

Creating Positive Patient Experiences – The Christie PET – CT Academy - 13 Sep 2023

Preventing Radicalisation - Basic prevent awareness – E-Learning -  13 Sep 2023

CPM - Finance Taking Payments – AML training – 02 Oct 2023