Andrea Fielder

Recruitment/HR Specialist with over 11 years experience

Key Skills

Client/candidate relationship management

Service delivery

Target, results and task driven

IT literate in: MS Office, Voyager and STNe

Experience

September 2007- May 2016 Witton Recruitment, laterly acquired and renamed Siamo

Working for a small independent agency within the Cirencester Branch, with in a team of 6. Covering temporary, permanent and contract positions within Commercial, Hospitality and Industrial divisions. Recruiting for small, medium and large organisations, within a variety of sectors including: Financial Services, IT, Engineering, Manufacturing, Professional Services, Charities, Government Bodies, Non-Profit Organisations and Private Clients.

2013-2016 Operations Manager

Successfully running the Cirencester business on behalf of the owner

Ensured the branch exceeded sales target and client expectations. 

Strategically planning branch Human Resources and business growth.

Rolled out sales plans and undertook an active business development role within the branch. Secured sole agency agreement, with a number of businesses, with large recruitment spends.

Recruitment, selection, training of all staff; to include Trainee Recruitment Consultants, Recruitment Consultants, Branch Managers, Administrators and Resourcers.

Performance managed Branch Manager, dealing with HR related matters within the branch.

Undertook a hands on role within the Branch,assisting with campaigns across all divisions where necessary.

Covering divisions during holidays, sickness and recruitment.

Working towards a Quality Standards Procedure, ensuring branch was compliant, implementing new procedures as and when necessary and ensuring branch was legally compliant.

2009-2012 Branch Manager

Day to day performance managed team 4 staff, to include Commercial Permanent Recruitment Consultant, Commercial Temporary Recruitment Consultant and an Industrial/Hospitality Recruitment Consultant.

Ensuring branch sales targets and client expectations were exceeded.

Running a Commercial Permanent Desk, with an individual sales target, at peak invoicing £30,000 in one month.

2008-2009 Team Leader

Supervising a team of 4 staff in with a view to moving into Branch Manager role

Running a Commercial Permanent Desk with an individual sales target.

Covering consultants in their absence: Temporary Commercial desk and Industrial/Hospitality Desk Temporary and Permanent

2007-2008 Commercial Recruitment Consultant

Actively recruiting candidates for small, medium and large organisations in a variety of posts to include: Marketing, Sales, Administration, PA/Secretarial, Management, HR, Accounting, Financial Services, Procurement and IT. At peak, dealing with up to 50 vacancies over 20 clients.

Tailoring the service to meet client needs, negotiating, attending client meetings, taking briefs, maximising all sales opportunities and undertaking periodic customer reviews.

Offering bespoke recruitment service: campaign planning, short-listing service, keeping abreast of recruitment/employment legislation, employment market statistics and activity reporting

Account management - exceeding client SLA's.

Developing new business through: marketing activities, telephone activity, in person introduction, networking and PR activities.

Working towards individual sales targets.

Developing candidate database through: advertising, jobs fairs, open days and PR.

Candidate driven activity: Application sifting and administration, registration, interview, skills assessing candidates, briefing on vacancies, providing feedback and interview coaching.

Writing: job descriptions, person specifications, adverts, tenders, letter/emails, CV's and presentations.

Following Quality Standards Procedures to ISO900

May 2004 - September 2007 Margaret Orchard Recruitment, Gloucester

Permanent Commercial Recruitment Consultant

A small independent commercial agency with offices in Cheltenham and Gloucester. Client sectors included: Financial Services, Marketing, Telecoms, IT, Legal and Property. Recruiting for positions from Trainee to Specialist/Managerial roles.

Working in both branches to maximise revenue through permanent placements within new and exisiting businesses.

Providing clients with a consultative service: writing bids for tenders, campaign planning, advising on industry best practice, offering a short-listing service, interview/assessment centre assistance, keeping abreast of recruitment/employment legislation, employment market statistics and activity reporting.

Developing client database through: marketing, telephone and in person introductions, networking and PR.

Providing candidates with quality service: telephone screening, dealing with applications, interviewing, skills assessments, vacancy briefing, feedback and interview coaching.

July 2003 – May 2004 Temporary/Contractual Assignments, Swindon and Cirencester

Administration based positions

December 2000 – May 2003 Specialist Holiday Group (TUI)

Resort Manager, Resort Representative and Chalet Representative – France, Switzerland and Austria

Overseas Recruitment Co-ordinator with HQ, Kingston-Upon-Thames

May 2000 - November 2000 Temporary Assignments, Cirencester/Malmesbury

PA, HR Administration and IT Helpdesk based roles

July 1998 - May 2000 Columbus Financial Services Group, London

Travel Insurance Consultant

Voluntary Experience

February 2022 - Present Montgomery Junior School, Voluntary Teaching Assistant 

September 2016 – July 2021 PTA Ampney Crucis School, Key Fundraiser and Committee Member

January 2017 – July 2021 Ampney Crucis Playgroup, Treasurer, Key Contact and Fundraiser

Education

1996- 2000 University of Westminister, London

BA(Hons) Business Studies specialising in Human Resource, 2:1

4 years sandwich course (one year placement in commercial environment)

1994 -1996 Cirencester College, Cirencester

A- Levels: Geography (A), Business Studies(C) and Law in six months 

RSA: CLAIT (computer literacy and information technology)

1989- 1994 Convent of St. Clotildes, Lechlade

GCSE's: English Literature (A), Humanities (A), Maths (B), English Language (B), Science Double Award (B,B), Religious Studies (B), French(C) English Speaking Board Examinations