Andy Sutton

Dynamic and dedicated professional with over 15 years of technical expertise at Rofin-Sinar/Luxinar, specializing in aftersales services and global customer support. Renowned for resolving complex technical challenges, streamlining processes, and enhancing serviceability for cutting-edge products. A proactive team player with exceptional problem-solving skills, international experience, and a passion for continuous learning. Eager to embrace leadership opportunities and drive excellence

Experienced Service Support Engineer with over 15 years in electro-mechanical diagnostics, system rebuilds, and global technical support within the industrial laser sector. Skilled in fault-finding down to component level, interpreting schematics, and using diagnostic tools such as oscilloscopes and multimeters. Proven track record supporting international service teams, designing custom test equipment, and collaborating with engineering to improve product reliability. Certified in electrical safety and inspection, with a strong commitment to safe working practices and hands-on problem-solving.

• City & Guilds Level 3: In-service Inspection & Testing of Electrical Equipment – certified competence in electrical safety and compliance
• City & Guilds: Electrical Duty Holders – knowledge of responsibilities under UK electrical safety regulations
• Laser Safety Management for Industrial Applications – certified in safe handling and servicing of laser systems
• Electrical Safety Awareness – up-to-date training in safe working practices around electrical equipment