
Arcadia Seldon
Customer Service / Support
About Arcadia Seldon:
As a retail team manager, I've spent the last five years doing what I love most: connecting with people. There's something special about helping customers find exactly what they're looking for – that moment when their face lights up? When I'm not leading my team, you'll find me cheering from the stands with my season ticket in hand, living and breathing every football match. I'm also a self-confessed makeup enthusiast, always first in line to test the latest beauty launches and share my discoveries with fellow cosmetics lovers. My psychology degree has given me fascinating insights into human behavior, which I weave into both my professional life and personal passions. I'm a born explorer. Whether I'm diving into the crystal-clear waters of my local pool, losing myself in the pages of a gripping novel, or plotting my next adventure abroad, I'm always chasing new experiences.
Experience
Tesco Mobile Team Manager. Signed off and appointed via Tesco’s Management option programme. Tasked to revitalise a struggling phoneshop with poor performance, low morale and resistant team. This challenge involved overcoming a culture of resistance to change, improving sales and the customer experience. Consistently ensured compliance with safe and legal processes, leveraging my expertise to conduct regular internal audits with my team and wider stores and identify common business risks. Managing staff planning to ensure right people in right roles. Provide coaching and training to a resistant team, driving engagement and accountability. Taking pride in identifying and developing the team to nurture high-potential talent. Focused on achieving sales targets and key performance indicators (KPIs). Ensuring the team understood business objectives and worked towards consistent results. Lead the team with engaging training to ensure compliance with product launches and audits. Managing product launches and aligning the team with business goals. Maintained improving performance and accountability without direct supervision. This role allowed me to demonstrate ability to lead during challenging circumstances, drive sales and implement strategic business improvements.
Education
Bachelor of Science: Psychology
Bangor University - Bangor, Gwynedd 07/2021
2.1 BSc (Honours) Psychology
Dissertation: A Word-reading Analysis through Remote learning with the MABEL Battery in Welsh-English Bilingual Children across Key Stage One.
Received Bangor University Entrance Scholarship
Received Athletic Union Female Sports Fresher of the Year.
An active competing member of the Bangor University Karate Squad
Member of Bangor University Golf Club
Elected to Treasurer for Bangor University Golf Team in 2019.
A-Levels 08/2018 Bury College – Bury
4 A-Levels (A*-D)
GCSE
St Monica’s RC High School – Manchester 07/2016
11 GCSE’s (A*- C) including Maths and English
Professionals in the same Customer Service / Support sector as Arcadia Seldon
Professionals from different sectors near Manchester, Manchester
Jobs near Manchester, Manchester
-
Team Manager
1 month ago
Davies PrestonDavies Group are currently looking for a Team Manager to support our Specialist claims team within our Preston office. · ...
-
Team Managers
1 month ago
Bradford Children and Families Trust BradfordBradford Children and Families Trust are looking for Experienced, Innovative and Dedicated Practice Supervisors to drive our services forward. · You will have a passion and drive to ensure children are at the heart of all we do. · ...
-
Team Manager
1 month ago
Morrisons Winsford, EnglandOur Team Managers have the operation nailed. They're responsible for driving results through their teams. · Six weeks holiday (including bank holidays) · 15% discount in our stores available from the day you join us · ...