beBee background
Professionals
>
Manchester
Arcadia Seldon

Arcadia Seldon

Team manager

Customer Service / Support

Manchester, Manchester

Social


About Arcadia Seldon:

As a retail team manager, I've spent the last five years doing what I love most: connecting with people. There's something special about helping customers find exactly what they're looking for – that moment when their face lights up?  When I'm not leading my team, you'll find me cheering from the stands with my season ticket in hand, living and breathing every football match. I'm also a self-confessed makeup enthusiast, always first in line to test the latest beauty launches and share my discoveries with fellow cosmetics lovers. My psychology degree has given me fascinating insights into human behavior, which I weave into both my professional life and personal passions.  I'm a born explorer. Whether I'm diving into the crystal-clear waters of my local pool, losing myself in the pages of a gripping novel, or plotting my next adventure abroad, I'm always chasing new experiences.

Experience

Tesco Mobile Team Manager. Signed off and appointed via Tesco’s Management option programme. Tasked to revitalise a struggling phoneshop with poor performance, low morale and resistant team. This challenge involved overcoming a culture of resistance to change, improving sales and the customer experience. Consistently ensured compliance with safe and legal processes, leveraging my expertise to conduct regular internal audits with my team and wider stores and identify common business risks. Managing staff planning to ensure right people in right roles. Provide coaching and training to a resistant team, driving engagement and accountability. Taking pride in identifying and developing the team to nurture high-potential talent. Focused on achieving sales targets and key performance indicators (KPIs). Ensuring the team understood business objectives and worked towards consistent results. Lead the team with engaging training to ensure compliance with product launches and audits. Managing product launches and aligning the team with business goals. Maintained improving performance and accountability without direct supervision. This role allowed me to demonstrate ability to lead during challenging circumstances, drive sales and implement strategic business improvements.


 

Education

Bachelor of Science: Psychology

Bangor University - Bangor, Gwynedd 07/2021

2.1 BSc (Honours) Psychology

Dissertation: A Word-reading Analysis through Remote learning with the MABEL Battery in Welsh-English Bilingual Children across Key Stage One.

Received Bangor University Entrance Scholarship

Received Athletic Union Female Sports Fresher of the Year.

An active competing member of the Bangor University Karate Squad

Member of Bangor University Golf Club

Elected to Treasurer for Bangor University Golf Team in 2019.

A-Levels 08/2018 Bury College – Bury

4 A-Levels (A*-D)

GCSE

St Monica’s RC High School – Manchester 07/2016

 11 GCSE’s (A*- C) including Maths and English


 

Professionals in the same Customer Service / Support sector as Arcadia Seldon

Professionals from different sectors near Manchester, Manchester

Jobs near Manchester, Manchester

  • Team Manager

    3 weeks ago

    M&S Halifax

    This is a Team Manager role where you'll lead by example and work alongside the store management team to deliver the retail plan while leading the creative direction for Fashion, Home & Beauty. · ...

  • Evolve Psychology Services Huddersfield HD HR

    We are clinician-founded and clinician-led psychology service. We specialise in autism and ADHD assessments for children and young people. · As a Clinical Team Manager you will work closely alongside the Operations Managers to oversee the team delivering comprehensive neurodevelo ...

  • Team Manager

    1 month ago

    Waitrose & Partners Sandbach, England

    As a Team Manager in one of our Waitrose shops, you'll influence and motivate your team and be a positive role model for delivering outstanding Partner-led, customer service that is distinctively Waitrose. · ...