About Ashleigh Stokoe:
After taking a career change , I now seek a permanent challenging job role within an office environment
Experience
Service Bookings Controller - February 2024 to current RIVUS
- Customer Relations (Phone and Email)
- Use of softwares (Miicollab, Ignite, Teams, Willow, Microsoft)
- Call handling and complaints management
- Schedule bookings (online, phone and bookings inbox)
- Proactive bookings scheduling maintenance work
- Collaboration with field engineers
- Proactive support for customer SLA and KPI
Health Care Assistant (Dispenser)- February 2023 to February 2024 MEADOWS PHARMACY
- Customer Relations (Face to Face, Phone, Email)
- Use of softwares (Analyst PMR, Pharmoutcomes, Outcomes4health)
- Outbound call handling to doctors, consultants, other pharmacists and customers.
- Inhouse training - Stop Smoking Clinics and Vaccination Clinics
- Internal Communications (Pharmoutcomes, NHS Mail)
Patient Care Advisor - January 2023 to January 2023 CONNECT HEALTH
- Customer Relations (Phone and Email)
- Use of different softwares (System One, Micollab)
- Outbound call handling, discharge and appointment booking for NHS
- Internal communications (Microsoft teams)
Customer Service Advisor -September 2022 to December 2022 Spicers of Hythe
- Customer Relations (Phone and Email)
- Use of different softwares (365 Business Central, Power BI, Zendesk)
- Call handling and complaints management
- Internal Communications (Slack)
- GDPR Training
Education
AAT Foundation in Bookkeeping – June 2021
NVQ Level 2 Health & Social Care – Jan 2011
NVQ Level 2 Business and Administration – Jan 2007
GSCE Mathematics – Grade B – June 2006
GCSE English – Grade C – June 2006
GCSE English Literature - Grade C – June 2006
Professionals in the same Administrative sector as Ashleigh Stokoe
Professionals from different sectors near Newcastle upon Tyne, Newcastle upon Tyne
Other users who are called Ashleigh
Jobs near Newcastle upon Tyne, Newcastle upon Tyne
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Assistant Operational Service Manager
4 days ago
The Newcastle upon Tyne Hospitals NHS Foundation Trust North East England, United KingdomAssistant Operational Service Manager (Band Cancer and Haematology Corporate - The Newcastle upon Tyne Hospitals NHS Foundation Trust · The Newcastle upon Tyne Hospitals NHS Foundation Trust – Tyne and Wear · An exciting opportunity has arisen for the role of Assistant Operatio ...
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Head of Compliance/ Ops Role
1 week ago
Direct apply
SCr2r Newcastle upon Tyne, United KingdomWe are working on a exclusive role here at SCr2r. We are looking to appoint a Head of Compliance / Ops consultant to support a business in its key function as a recruitment business reporting directly to the MD. · This role involves · Managing the compliance team and overseeing t ...
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Female Support Worker Wb/jd
3 days ago
Direct apply
Northumbria Payroll Solutions Whitley Bay, United KingdomWe are looking to recruit a female support worker for a blind lady in the Whitley Bay area to help support her getting out the house and participate in her activities. · This could be walking, swimming, or going to the gym, clothes shopping, socialising, or attending a gospel cho ...