Ayesha Saad

hardworking and passionate about achieving goals. A reliable team player who knows how to lead as well as being part of a team. excellent communicator, organiser and creative. great attention to detail and gives 101% to every task performed.

September 2019 – January 2020: British Film Institution (BFI Embankment)

BFI University work placement

• Creating short films with aspiring film makers
• Running film festival workshops
• Shortlisting potential winners for youth film festival
• Projects which involve creating diversity in the film industry
•  

May 2018- August 2018: Indo European Foods, 6th Floor Congress house, Lyon Road, HA1 2EN

PA to Managing Director/ Office Manager (Maternity Cover) – Training into Sales and Marketing 

• Managing Office and staff of 20 people
• Dealing with company accounts
• Managing Events
• Insuring all company payments are made
• Sticking to deadlines
• In Charge of company staff cars
• Making Travel arrangements 
• Organizing Managing director’s day to day life
• Organizing accounts and documents 
• Attending sales and marketing meetings
• Giving input in marketing ideas
• Discussing potential products for pitching to clients
• Pitching products to sales and marketing director 

 Citygate Volkswagen, Ruislip 

 Part time Temp Host/ receptionist 

• Welcoming customers
• Answering customer queries
• Providing excellent customer service
• Keeping track of sales 

June 2017- March 2018: UKME enterprise, 160 Brompton road, Knightsbridge SW3 1HW

Whilst Working for UK Mission Enterprise I worked for a very high profile family. Due to the client’s VIP status I am unable to disclose the client for the purpose of their safety. This Job was extremely demanding yet fulfilling and achieving success in challenging tasks gave me the motivation to work even more productively.

• Assist with any client purchasing requests; insuring every requirement has been                                                                                                        executed in the most efficient method 
• Organize cars, drivers and security as requested (Managing over 200 stuff members)
• Coordinating and receiving deliveries and organizing outgoing shipping

• General administration duties as required
• Ordering office supplies
• Managing Clients Finances 
• Managing events for client

November 2015- December 2019: CommuterClub, 1 Bath Place, Rivington St, London EC2A 3DA

Customer service manager/ Telesales/ Operations/ Marketing

• Meeting KPI targets
• Managing targets of other employees
• Providing sales training for employees
• Managing social media and producing marketing ideas in order to expand the business
• Resolving customer issues via email and over the phone
• Dealing with customer cancellations, changeovers and lost and stolen tickets
• Making sure everything is well managed and organized on documents including excel.
• Selling Annual Oystercards to customers over the phone.
• Ensuring customers tickets are ordered and sent out.
• Collecting money of customers who have missed payments or owe the company money from cancelations.

December 2015- May 2016

Drama Cube

Assistant Drama Teacher 

• Teaching Primary school children performing arts
• Working alongside a group of teaching staff and making lesson plans
• The children had confidence problems/ learning difficulties or came from troubled homes
• Engaging with children and insuring they are okay
• Teaching them to express emotions through performing arts

September 2015- December2015: Menkind, Brent Cross shopping centre

Sales associate

• selling gadgets and gifts specified for male market
• merchandising
• customer service

October 2014 - June 2015: property prime 7 ltd, 44 bailey street Newport Gwent 

 Real estate agent (lettings) all properties based in central London 

• Dealing with to let properties 
• Attending calls and arranging viewings with customers 
• Focussing on sales targets 
• Negotiating between clients and customers - Decorating short let flats 

August 2014- October 2014: Dune, Oxford Street 

Sales associate 

• Selling shoes and accessories  
• Providing excellent customer service as this is a luxury brand - merchandising 

October 2013- May 2014: Red5 Hamleys, Regent Street 

Sales associate 

• Sold crossbows and other products within the concession and insured sales target were met. - Used tills and also cashed up tills at the end of the day 
• Also contributed in various deliveries which not only involved heavy lifting but also involved organising the stock and pricing it. 

September 2011- December 2012: Roseland dementia residential home, 57 Draycott Avenue, Kenton, Harrow HA3 0BL

 Volunteer 

• . This job involved cleaning, paper work, feeding, and entertaining the residents. I had developed a series of skills whilst working in Roseland which could be useful in any other work environment. 

• BA Drama, Applied theatre, education 2:1 graduated from Royal Central School of Speech and Drama (2020)