Beliz Guney Oztop

I am a hospitality specialist. I worked in five star luxury hotels as a supervisor.

I have a positive personality and great interpersonal skills.

Brother Marcus Limited
Supervisor (2 months)
 Effectively opening the restaurant for service, closing the restaurant at end of day and executing the cash up.
 Troubleshooting any issues with guest experience during service.
 Maintain safety standards and general maintenance, reporting and following safety procedure and guidelines.
 Leading by example at all times in service, guest interactions and team management
 Pay close attention during shift management, cutting staff where possible.
 Personnel and development: Supervising and motivating all site staff members, ensuring that they follow all
FOH procedures and trainings and adhere to all safety standards. To ensure regular progress, updates &
reviews are conducted between yourself and your supervisor
 To follow the instruction of the Management Team, accomplishing tasks and working to the required standard.
 

The Milestone Hotel and Residences (The Red Carnation Group)
Breakfast Supervisor (9 months)
 Communicating and working together with the breakfast team to ensure highest service standards and guest
experience
 Communicating and working together with the afternoon tea team to ensure highest service standards and
guest experience
 To motivate, train and encourage all team members to deliver services to the Forbes five star standards
 Oversee all aspects of the breakfast/lunch operation of the hotel restaurant, ensuring highest level of
cleanliness and health and safety measures
 Working closely with departmental managers and keep them informed of Food & Beverage challenges as they
arise
 Hosting guests at the restaurant and looking after their dining experience
 

Taylor-St. Baristas, Specialty Coffee Association, London, UK
Senior Barista/Barista Trainer (2 years)
 Encouraging the development of junior baristas by assisting in training
 Lead the barista team
 Delivering a smooth, high quality service, maintain quality coffee and workflow in a fast paced environment
 Ensuring high level of customer satisfaction through excellent sales service
 Stock taking and stock management
 Assisting manager in daily running of the store

Executive Education
New York University, Advanced Financial Analysis, Banking and Finance
Focused on Corporate Finance, Mergers and Acquisitions

Master’s Degree
Baskent University, MBA
Focused on Financial Management and Managerial Accounting
 

Bachelor’s Degree
Baskent University, Industrial Engineering