Blessing Nkrumah

Blessing Nkrumah is a results-driven HR professional with a demonstrated history of steering organizational triumph. Possessing a profound comprehension of the contemporary workplace, Blessing excels in formulating pioneering HR strategies and nurturing a constructive work environment. Proficient in talent acquisition, performance management, and organizational development, Blessing is dedicated to empowering individuals and steering organizational accomplishment.

Leeds City Council

Admin Officer (Summer Job)

J U L Y 2 0 2 2 – S E P T E M B E R 2 0 2 2

• Managed and organized both digital and physical records, ensuring accurate and up-to-date information was easily accessible.
• Conducted data entry tasks with a high level of accuracy, maintaining the integrity of important databases and systems.
• Assisted in scheduling and coordinating meetings, appointments, and events, ensuring participants were well-informed and materials were prepared.
• Managed office supplies and equipment, optimizing inventory levels and submitting procurement requests as needed.
• Took Minutes during child protection meetings and distributed the minutes to the parents and officials.

eTranzact Ghana Limited, Accra- Ghana

HR Advisor/Recruitment Manager

J U N E 2 0 2 0 – J A N U A R Y 2 0 2 2 

• Successfully implemented targeted retention strategies like mentorship programs, career development plans and new corporate policies which minimized staff turnover by around 20%.
• Handled and advised on Performance Management, Disciplinary procedures, Dismissals, and employment contracts.
• Provided general HR services to staff and management.
• Employee attrition was reduced by 25% because of the development and implementation of a comprehensive employee benefits package.
• Successfully resolved Complex employee relations issues, which resulted to a 40% decrease in the number of formal grievances lodged inside the organization.
• Successfully managed the recruitment process of the company by reducing the time to hire by 30% and bringing about more effective and timely hiring procedures, introduced a new onboarding program for employees that boosted retention rates and enhanced employee satisfaction by 20% and implemented plans to boost diversity and inclusion throughout the organization, which led to a 15% rise in the representation of underrepresented groups.
• Supervised the adoption of new HR policies and practices to guarantee that they complied with legal and regulatory obligations.
• Supervised the creation and delivery of training programs for staff members that improved their abilities and encouraged professional development and complex employee relations concerns were successfully resolved, enabling a productive and harmonious work environment.
• Verified right to work document and carried out background checks for employing new staff.

eTranzact Ghana Limited

HR / Admin Officer 

A P R I L 2 0 1 7 — M A Y 2 0 2 0

• Implemented Trello, a project management tool to ensure that managers can track the jobs of their subordinates.
• Managed employee requests on Human Resources issues, rules, and regulations.
• Communicated with employees on account updates, benefits and pension payments via email and phone.
• Monitored office inventory supplies, promptly ordering new stock when needed.
• Reviewed employee applications for job vacancies by evaluating qualifications, experience, and shortlisting successes.
• Acted as a first point of contact on all HR policies, regulations, and procedures.
• Updated employee data such as contact addresses, work transfers, promotions and changes in earnings or working hours.
• Processed, tracked, and documented expenditures, ensuring the company remained within allocated budgets to avoid overspending.
• Ensured team compliance with office policies, safety processes, and industry requirements.
• Managed and organized both digital and physical records, ensuring accurate and up-to-date information was easily accessible.
• Conducted data entry tasks with a high level of accuracy, maintaining the integrity of important databases and systems.

M.Sc. Management, Leeds Becket University, Leeds United Kingdom

J A N U A R Y 2 0 2 2 — J U L Y 2 0 2 3

BSc Human Resource Management, University of Ghana, Accra Ghana

S E P T E M B E R 2 0 1 1 — J U N E 2 0 1 5