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Blessing Odume

Blessing Odume

IT Analyst

Technology / Internet

Doncaster, Doncaster

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About Blessing Odume:

Exceptional Information Technology Analyst with a recognized track record of delivering specialist technical support in Health Informatics, project management experience, and exceptional people skills. Over 10 years of experience in Technical and Information Analyst roles. Designed, implemented, tested, and published web applications and worked on a wide array of technical projects including operating system internals, database management, and database business applications

Experience

  • Assisted Staff to administer and manage Windows and Virtual Services at both the 1st and 2nd levels 
  • Assisted with troubleshooting and resolving staff issues in a timely and professional manner. 
  • Coordinated with vendors to diagnose, troubleshoot, and resolve complex issues. Monitored performance to ensure optimal system operations.
  • Supported staff in using Microsoft applications and services, such as Word, Excel, PowerPoint, Outlook, OneDrive, and Teams 
  • Assisted users with setting up accounts, resolving access issues, and providing training on new programs

Education

Bsc Computer Science

Msc Management information System

Msc AI and Data Science

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