Canescia Siqueira

Professional Experience

Lead Administrator
Serco, Defence Academy, Swindon | July 2022 – Present

• Provide administrative support to senior leaders, including managing diaries, organising travel, and processing expenses.
• Facilitate meetings by preparing agendas, taking minutes, tracking decisions, and following up on action points.
• Ensure effective communication flow within the team and across departments, maintaining smooth operations.
• Mentor and onboard new employees, helping them integrate into the team and providing ongoing support.
• Coordinate complex logistical tasks, such as room bookings and events, ensuring all requirements are met.

Receptionist
HM Prison & Probation Service, Swindon | July 2023 – Present

• Act as the first point of contact for visitors, maintaining professionalism while managing sensitive situations.
• Ensure smooth operational support by coordinating meetings, managing schedules, and providing administrative assistance.
• Handle confidential information, managing petty cash, issuing travel warrants, and maintaining records.
• Produce and proofread a variety of documentation while ensuring compliance with organisational policies.

Deputy Manager/HR
Kare Plus/Life Anchor Care, Swindon | October 2021 – April 2022

• Supported senior managers with recruitment, staff training, and development, ensuring high standards in care.
• Organised and managed staff rotas, ensuring adequate coverage, and worked on compliance tasks and audits.
• Provided HR support including managing disciplinary actions, absence, and staff grievances.
• Supported the creation of care plans, ensuring they were person-centred and aligned with client needs.

BSc Health and Social Care (Joint Honours)
University of Northampton | September 2018 – May 2021
Achieved Bachelor’s Degree: 2.1

BTEC Level 3 Extended Diploma in IT, Software, Web & Telecoms Professionals
SLC Security LTD | September 2017 – May 2018
Achieved: Distinction*, Distinction*, Distinction