Carolyn Pearse

Pharmacy Manager, with over 19 years experience working as Health and Beauty Manager within large organisation.

Boots UK – Newcastle, City Centre          2003 – Present

Store Manager

Play integral role in maximising sales and rendering exceptional profit to company. Optimise and retain patient loyalty by delivering effective customer service. Attain patient’s feedback to improve customer care, pharmacy, and digital agendas. Ensure transparency and offer lucrative opportunities to clients for reducing sales and profit risks. Promote staff development by providing training to employees for boosting operational skills. Create talent and succession plan for key roles in pharmacies and wider business for expanding company credibility. Motivate employees and roll out organisational vision / values by providing community leadership.

●    Enhanced store sales from £22K to £50K on weekly bases by increasing sales channels.

●    Acquired additional revenue of £10K per week through implementation of pharmacy service and vaccination consultation room as well as establishment of relationships with local healthcare professionals.

●    Obtained budget of £25K to restructure current layout and subsequent refit of pharmacy / store.

●    Served as Area lead for Newcastle Cluster and oversaw several stores within cluster in Newcastle City and outskirts; generating revenue of £110K on weekly bases.

Additional Exerience:

Recruitment Co-ordinator, Durham University – Durham, UK

Administrative Officer, Department for Work & Pensions – Newcastle Upon Tyne

NVQ Level 2 Diploma (Pharmacy Service Skills)

City and Guilds – London, UK

Higher National Diploma (Business & Personnel Management)

New College Durham – Durham, UK

Certifications:

CIPD Certificate in Personnel Practice (CIPD Membership), Newcastle College – Newcastle upon Tyne, UK