Chidinma Amadi

Highly motivated individual with a strong passion for IT, especially in Technical Support and Business Application Support, I am proactive and target-driven, dynamic, and enjoy working in a challenging environment, with 5years of experience working in an IT Helpdesk and Service Desk environment, in wide customer queries support I work with optimum speed and accuracy and guaranteed client satisfaction meeting SLA targets with a can-do attitude towards work and excellent customer service skills, I contribute by practice standards and good approaches to achieve collective goals. I possess the ability to creatively translate technical issues into solutions and manage clients’ expectations by delivering practical and measurable results. I have worked in both the private and public sectors to ensure proper IT service operation.