Chimaroke Amaike

An experienced Product Manager with over 10 years of expertise in software development and leadership, committed to making impactful change. Passionate about helping organisations become data-driven and evidence-led. With a proven track record of enhancing customer satisfaction and driving business growth through strategic product management.

Product Lead, Seamfix Limited (Jan 2022 – June 2024)

• Increased customer retention by 5% through a successful customer experience and service campaign, leading to a $200,000 increase in annual revenue.
• Led a team of Product Managers and Scrum Masters across four products, resulting in a 40% improvement in team productivity and project delivery times.
• Developed and executed the Enterprise Division's roadmap, achieving a 70% success rate towards business goals and contributing to a $500,000 growth in enterprise sales.
• Ensured compliance with SDLC, delivering high-quality products that led to a 15% reduction in post-launch bug reports.
• Achieved consistent recurring revenue growth of 20% YoY, adding approximately $200,000 in revenue over two years.

Technical Product Manager, Seamfix Limited (Jan. 2019 – Dec 2021)

• Collaborated with over 10 clients to identify business needs, resulting in a 25% reduction in requirement gathering time.
• Analyzed 30+ information systems, identifying inefficiencies and implementing improvements that enhanced system performance by 40%.
• Designed, developed, tested, and implemented 8+ business solutions, achieving a 90% project success rate and generating $300,000 in new business.
• Acted as a liaison between business units and technology teams, improving support responses by 30% and reducing incident resolution time by 20%.
• Led end-to-end feature development, ensuring alignment with stakeholder priorities and delivering high-quality products, which resulted in a 10% increase in user satisfaction.

Business Analyst, Seamfix Limited (Oct 2012 – Dec 2018)

• Provided immediate feedback during requirement elicitation, reducing meeting time by 30% and accelerating project kickoffs by 15%.
• Coordinated product development across functional teams, enhancing cross-team collaboration and reducing delivery timelines by 20%.
• Clarified business/vendor requirements, reducing rework by 10% and improving on-time delivery rates to 95%.
• Ensured seamless UAT by meticulously testing deliverables, achieving a 98% success rate in meeting client requirements on the first delivery.
• Updated system documentation and user manuals for training, increasing user adoption rates by 25% within the first three months of product launch.

MSc Data Science

BSc Computer Science