Cibi Chakrawarthy Dhandapani

I am a motivated and adaptable professional with a strong background in customer service and warehouse operations. With experience in high-volume environments, I excel at managing tasks efficiently while maintaining a focus on quality and safety. My strong communication skills enable me to collaborate effectively with team members and provide exceptional service to customers.

I am detail-oriented and committed to continuous improvement, always seeking ways to enhance processes and contribute to team success. My ability to multitask and stay organized allows me to thrive in fast-paced settings, ensuring that I meet and exceed performance expectations.

Fluent in English and Tamil, I am eager to bring my skills and dedication to a dynamic team, where I can make a meaningful impact and support organizational goals.

I have a diverse background in customer service and warehouse operations, with hands-on experience in high-volume environments.

Warehouse Operator at DTDC (01/2021 - 06/2022)
In this role, I efficiently picked, packed, and dispatched orders, consistently exceeding performance targets. I maintained a clean and organized warehouse, adhered to safety compliance standards, and implemented quality control measures that reduced order discrepancies by 20%. My proficiency in utilizing warehouse management systems (WMS) enhanced inventory tracking and operational efficiency.

Till Operator at Delyfresh (09/2022 - 07/2023)
As a Till Operator, I operated cash registers during peak shopping hours, significantly reducing customer wait times. I provided exceptional customer service, ensuring client satisfaction through professional and courteous interactions. My attention to detail and organizational skills contributed to maintaining a clean and orderly checkout area.

Master's in Computational and Software Techniques in Engineering
Cranfield University, UK | Sep 2023 - sep 2024

Bachelor of Technology (B.Tech.) in Information Technology
Anna University, Chennai, India | 2016 - 2020 | First Class