Ciprian Prodan

Dynamic and results-oriented hospitality leader with 15 years of progressive experience across luxury brands including Marriott Autograph Collection, IHG, Claridge’s, and Leonardo Royal Hotels. Proven track record in hotel management, operational leadership, and commercial strategy, consistently driving revenue growth, EBITDA improvement, and RevPAR optimization.

Experience in aligning brand vision with guest experience and service innovation. Recognized for enhancing satisfaction scores, leading award-winning sustainability programs, and building inclusive, high-performing teams. A strategic and detail-oriented leader with strong cross-functional management skills, focused on delivering measurable business results through cultural excellence, employee wellbeing, and operational precision.

Throughout my career, I’ve been entrusted with the operational leadership of some of London’s most distinctive luxury hotels—from pre-opening launches to post-pandemic recoveries and high-volume city properties. What unites these experiences is a consistent thread: delivering elevated guest experiences through strategic foresight, emotionally intelligent leadership, and commercial acumen.

At Leonardo Royal London City, I currently oversee a 317-room flagship property, where I’ve driven EBITDA growth, enhanced RevPAR, and positioned the hotel among London’s top 100 on TripAdvisor. My partnership with the General Manager has been instrumental in aligning operational delivery with brand identity and sustainability goals, culminating in a Gold Green Tourism Award and a Booking.com score of 8.6.

Previously, I led the pre-opening and launch of Sun Street Hotel, a boutique luxury property where I curated every detail—from FF&E procurement to phased opening strategies. Within six months, we achieved a 92% guest satisfaction score and boosted repeat bookings by 15% through personalized VIP recognition programs.

My tenure at Bankside Hotel and Crowne Plaza Albert Embankment further reflects my ability to restore, innovate, and outperform. Whether increasing F&B revenue by 20% post-COVID or embedding upselling programs that lifted RevPAR by double digits, I’ve consistently delivered results while nurturing inclusive, high-performance cultures.

I bring a principled, guest-first approach to leadership, shaped by my time at St. Ermin’s Hotel and refined through years of working with Forbes and LQA standards. I believe luxury is not just about service—it’s about storytelling, anticipation, and creating spaces where individuality is celebrated.

I’m now seeking a senior operations role where I can continue to shape exceptional guest journeys, empower teams, and contribute meaningfully to a brand’s long-term vision.

MBA in Hospitality Business Management