Nia Michael-George

My name is Nia and I am currently a part-time supervisor of the bars in the CO-Op Live Arena. I am a problem-solver and leader by nature, therefore I work well under pressure and thrive in busy and challenging roles. I gain particular satisfaction from customer-facing roles as I greatly enjoy customer interactins and meeting new people.

Co-Op Live Arena – Bar Supervisor                                                                                      April 2024- Present

• Manage the operation of up to 15 staff bars around the venue upholding premium service delivery and efficient operations
• Responsible for stock management and ensuring service is compliant with F&B regulations. Manage the staff rota and delegate tasks accordingly. 
• Point of contact for customer complaints and staff concerns or inquiries
• Assist with bartending and merchandise sales during busy operations. Received highly positive feedback.

Next Thing Education-Camp Manager                                                                  London, UK | 2022 - Present

• Co-ordinate the safe and effective operationof 70-pupil camps as well as providingHAF meal services
• Effectively manage and lead a team of  10 camp staff and parents to provide a compliant and safe working environment; completed verbal and written evaluations, activity planning, and administration
• Achieved a 120% rebooking rate for campers

Vice President ITMB Society – Administration                                                   Manchester, UK | 2023 - Present

• Managing a team of 9; report only to the President; final say on all events and am responsible for creating and executing the strategic plans of the society (240 students) 
• Approve £5000  budget and have the final say on the financial strategy. Facilitate all communication and necessary documentation between the society and the central Student Union
• Successfully sourced and secured a £3000 investment from a new sponsor

Deputy Head Girl                                                               Streatham and Clapham High School | 2022-2023

• 1 of 60 students chosen for the role; managed a team of 12, and created and executed 12-month DEI strategy
• Headed the organisation of a 700-person summer fair, management of enrichment activities in a house of 120 girls, performed weekly speeches and presentations in front of 800+ people
• Chair of School Council
  • Lead weekly meetingsof 35 prefects, created school wide 12-month activity enrichment programme

Head of Debating Society

Minibus Chaperone

• Created 52-week rota for 12 staff on 4 routes
• Responsible for ensuring pupil welfare across all minbus routes and processing complaints and flagging concerns
• point of contact for staff concerns and enquiries
• Received highly positive feedback which led to 4 referrals for baby sitting jobs

Information Technology and Business Management BSc | University of Manchester| Predicted 1st

A Levels - AAA (Economics, Politics, French) Streatham and Clapham High School - 2023

GCSE'S - 10 Grade 9