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Dagobert Devon Ngatcha

Dagobert Devon Ngatcha

Delivery Driver

Customer Service / Support

Manchester, Manchester

Social

About Dagobert Devon Ngatcha:

I am a good worker, self-motivated and a good team member. I am caring and like to work with a variety of people. I am a bright, intelligent person with a lively outgoing personality. I work well with people from different backgrounds I am very patient, punctual and have an excellent attitude to work.

Experience

Picker and Packer 09/2007-10/2008 Zendor Broadway Business Park Kiosk assistant 08/2008- 04/2009 Manchester United Old Trafford

Picker and Packer 08/2010-12/2010 Shop direct
Door to Door sales 06/2010-09/2010 Red Cross
Call centre advisor 04/2011-07/2013 LBM my main duties was to make outbound calls to Vodafone existing customers to upgrade and sell them new lines my target was 11 a day and I was achieving on average of 15 a day.
Call centre advisor 04/2013-02/2014 Aegis my main duties was to retain Expedia existing customers when they make a call to cancel the service. My target was 23% and I was averaging around 30% a day.
Call centre assessor 03/2014-01/2015 Claims Guys my main duties was to make outbound calls to people and help them claim PPI. My target was 25 claims a day and I was averaging around 30 a day.
Customer service advisor. 01/2015-12/2015 Missguided my main duties was replying to complaints email from the customers and making sure the customers were happy with the service.
Sales and Retention Advisor 01/2016-01/2018 Tesco Mobile my main duties was to retain customers that wanted to leave and also to sale new mobile phone contract to existing and new customers.
Amazon Driver 02/2018-10/2023 was delivery customers order using a van and also my personal car for Amazon.
Interest
 

Education

2010 Get Licensed Door Supervisor training And Emergency First Aid at Work Course 2009- Present the Manchester College” BTEC National Diploma in Business level 3 Key skills Application of number level 2
Key skills LOLP and Communication level 2 2008 Full UK Driving License
2008-2007 Key skills Problem solving level 2 2007 Oldham Sixth Form College
French A level
ART A level
2007-2005 Grange school
8 GCSE including English and maths

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