About Lorraine Sheppard:
Currently working at St. Joseph’s hospital in the catering department, undertaking all aspects of café work – serving customers and staff. Having previously run my own business and worked in the service industry for over 40 years, I am well versed and confident working with members of the public of all ages. Both my existing and previous careers have equipped me with excellent communicational and organisational skills which I feel are essential to the workplace and maintaining efficient services to the customer. Working on a 1-1 basis with customers daily, I take pride in my ability to make people feel welcome and at ease. I adhere to strict confidentiality at all times. I am a very well organised, punctual person and I am confident in my ability to work independently as an individual although I have experience and enjoy working within a team also.
Experience
Having previously run my own business and worked in the service industry for over 40 years, I am well versed and confident working with members of the public of all ages. Both my existing and previous careers have equipped me with excellent communicational and organisational skills which I feel are essential to the workplace and maintaining efficient services to the customer. Working on a 1-1 basis with customers daily, I take pride in my ability to make people feel welcome and at ease. I adhere to strict confidentiality at all times. I am a very well organised, punctual person and I am confident in my ability to work independently as an individual although I have experience and enjoy working within a team also.
Education
- Catering assistant at St. Joseph’s Hospital
- Level 2 in Food Safety and Hygiene
- Knowledge of COSHH and dealing with allergens
- Food handling skills
- Salon Owner at Cheveux Elegant
- Gaining a Certificate of Education at University of Wales
- Teaching experience at Coleg Gwent Pontypool
- Providing student support at Coleg Gwent Pontypool
- OCN level 2 qualification in Supporting Students with Learning Difficulties and Disabilities
- Hairdressing tutor and assessor at ACT training
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