
Dajana Dzinic
Administrative
Services offered
Dynamic and solutions-focused Office Manager with 20+ years’ experience leading operations, HR support, and workplace coordination within international and multicultural environments, including the UNDP and U.S. Department of Justice. Adept at managing suppliers, budgets, and facilities while fostering inspiring, people-first workplaces. Known for anticipating needs, solving challenges proactively, and ensuring seamless office experiences that empower teams to do their best work. Passionate about creating positive culture, operational excellence, and smooth systems in vibrant, fast-paced organisations.
Experience
Teaching Assistant (Part-Time)
The Supply Register Agency, London, UK | Feb/2025 – Present
- Provide classroom and administrative support in SEN schools, assisting teachers with structured lesson delivery.
- Apply safeguarding standards and effective communication to maintain a safe, inclusive learning environment.
- Demonstrate flexibility and strong organisational skills in fast-paced school settings.
Carer (Part-Time – Social / Companionship Visits)
Robin Home Care, London, UK | Nov/2024 – Present
- Deliver companionship and wellbeing support to elderly clients, building trust and rapport through empathy and reliability.
- Maintain accurate client documentation and follow safeguarding protocols.
- Support scheduling and coordination of daily visits, ensuring efficiency and punctuality.
Project Associate- Digital Transformation of the Public Sector
United Nations Development Programme (UNDP) | May/2021 – May/2022
- Oversaw daily operations for a 15-person office, managing supplies, IT support, and facility logistics to ensure a productive, collaborative workspace.
- Coordinated procurement and supplier contracts, tracked budgets, and ensured compliance with UNDP financial procedures.
- Supported HR functions including recruitment documentation, onboarding, and training coordination.
- Championed office culture initiatives, ensuring inclusive and engaging team events.
- Ensured health, safety, and security compliance through risk assessments and training updates.
Key Achievement: Delivered logistics and administration for the Academy for Digital Transformation (2022), coordinating events across multiple cities and enhancing inter-agency collaboration.
Program Management Contractor
U.S. Department of Justice – ICITAP, Bosnia and Herzegovina | June/1997 – June/2020
- Managed day-to-day operations for international programs and training missions, ensuring smooth communication and office coordination.
- Oversaw procurement processes from vendor selection to invoice reconciliation, maintaining transparent, cost-effective systems.
- Led logistics for high-profile conferences, workshops, and regional campaigns across multiple cities.
- Streamlined administrative workflows, reducing reporting times through digital process improvements.
- Supported HR and onboarding activities, ensuring new hires and contractors were fully equipped and integrated.
Key Achievements:
- Led a 14-city Anti-Corruption Campaign, coordinating logistics, outreach, and media coverage.
- Organised a regional Women Police Officers’ Conference, advancing diversity and inclusion.
- Spearheaded IT procurement initiatives, modernising technical infrastructure for national agencies.
Education
BA in Business Economics- University of Travnik, Bosnia and Herzegovina
An Integrated Approach to Public Relations- – London School of Public Relations (Business Affiliates of LSPR Worldwide)
Additional Training & Certificates:
- Safeguarding in Staff 2024–2025 | Prevent Duty | Female Genital Mutilation (The National College)
- US DOJ ICITAP: Mid-Level Management Course | Instructor Development Course
- Enhanced DBS Check (Valid, UK)
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