Daniel Gonçalves

Throughout my career, I've developed a deep understanding of what it takes to provide exceptional customer service. I approach each interaction with a positive attitude and a commitment to active listening, ensuring that I truly understand the needs and preferences of each customer. This empathy allows me to tailor my recommendations and solutions to meet their specific requirements.

Adaptability is one of my key strengths, which is crucial in the dynamic world of sales. I thrive in fast-paced environments, remaining calm under pressure while consistently achieving and surpassing sales targets. I take pride in my ability to represent a brand with enthusiasm and professionalism, fostering trust and credibility with customers.

What sets me apart is my dedication to providing a personalized and memorable customer experience. I believe that successful sales are not just about products; they're about building relationships and delivering value.

Lead Generation/Data Entry at Cinchona Technology (August 2023 - Present): Proficient in software and office applications, proactive in operational improvements, and skilled in data entry and spreadsheet management.

Assistant Manager at Majestic Wines (October 2022 - Present): Drive sales performance, ensure exceptional customer experiences, mentor junior team members, and maintain store standards.

Business Support at Abbott (July 2022 - September 2022): Assist with mail management, conduct statistical analysis, support progress reporting, and organize meetings.

Sales Advisor at Holland & Barrett (December 2019 - June 2022): Lead sales execution, achieve profit targets, manage stock, ensure compliance, and execute marketing plans.

Warehouse Operative Support at Unipart Group (October 2018 - October 2019): Implement improvements, manage order paperwork, and maintain order records.

Marketing Assistant at Vini Portugal (May 2017 - July 2018): Assist in communication planning, conduct wine tasting lectures, liaise with stakeholders, and provide logistical support for wine tasting events.

Successfully completed a degree program in Marketing, acquiring a solid foundation in marketing principles, strategies, and practices. Developed expertise in market research, consumer behavior analysis, digital marketing, branding, and marketing communications. Gained practical experience through coursework and projects, demonstrating the ability to create and execute effective marketing plans. Equipped with strong analytical skills, creativity, and a deep understanding of how to meet customer needs, drive business growth, and adapt to evolving marketing trends. Ready to apply knowledge and skills to contribute to marketing and business success.