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Daniel Green

Daniel Green

Workforce Management Consultant

Upper Management / Consulting

Liverpool, Liverpool

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About Daniel Green:

Daniel is a seasoned Technical Trainer specializing in Workforce Management & Engagement
with 10+ years' experience in the Contact Centre arena. During his career, Daniel has provided
oversight and shared industry best practices to implement WEM systems for organizations around
the globe, across a wide range of industries. He currently resides in Liverpool, England.

Experience

Workforce Management Consultant - Noble Systems - 6 years

Principal Technial Trainer - Aspect Software - 6 years

Operations Analyst - Bank of America (MBNA) - 7 years

 

Education

BA Hons Degree - Geography with Planning - Sheffield Hallam University 

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