Daniel Rose

HIGHLY EXPERIENCED BUSINESS ANALYST ∙ RETAIL BANKING
CORE BANKING + DEBIT CARDS + DEPOSITS + INSURANCE + ACCOUNT OPENING + SAVINGS + KYC + FINANCIAL CRIME

Professional Experience

▪  Training & Prototype Facilitation

▪  Requirement Management & User Stories

▪  Agile & Waterfall Methodologies

▪  Incident Management & Cut Over Control

▪  Journey Development, Process automation

▪  BPMN, Use Case & Concept Modelling

INTERIM TECHNICAL BUSINESS ANALYST | NATWEST GROUP - Join & Save - Digital X | 08/2022 to 02/2024

Worked within EveryDay Banking team during an exciting period of deposit savings growth. Worked 7 months on design/delivering improvements to the critical ‘Power of Attorney’ journey, including service integration with Core banking and Backoffice support. Then worked on Reward Feeds Platform migration, identifying change to As-Is processes as result of new Data Feeds, additional Saving Account and Debit Card data. Other projects included work on Deposit Protection Guarantee Scheme, and Marketplace Deposits.

▪  Hit ground running to map As-Is/To-Be POA journey, to identify key features and enablers

▪  Responsible for leading analysis for technology across Banking platform data feed change

▪  Worked exceptionally well with a range of stakeholders, Banking teams both technical and business

BUSINESS ANALYST | ENCOMPASS CORPORATION LTD. | 08/2020 to 08/2022

Excelled within this fast-paced start-up API focused company that utilised both my technical skills with my great entrepreneurial drive to successfully deliver a new automated KYC solution to many major clients across the globe. Following the SAFE agile methodology I continually worked on delivering EPICs and Features, whilst also supporting POs and Dev teams with more precise Story level details, plus had direct relationship with clients, sales and support. The organisation truly worked non-stop, with teams based in Australia, Scotland, Serbia, Sweden, Hong Kong, and US, serving the demands of client commitments, future enhancements, and support issues.

▪  Became Product Manager for the complex Match and Merge process, and enhancements

▪  Worked directly with clients including HSBC, Barclays, Morgan Stanley, PEGA, Deutsche Bank, ANZ, NAB

▪  Managed Support tickets allocation to Feature delivery

▪  Worked extensively on Policy automation and data integration with APIs

INTERIM TECHNICAL BUSINESS ANALYST | RBS, SAO, PB TECHNOLOGY | 08/2018 to 08/2020

Delivered Enterprise Level Business Process Modelling across entire SAO Programme, L3/L4 Modelling (BPMN), Integration of detailed As-Is and To-Be Business Processes within regulated Agile Methodology environment. Deliver as Business Process Subject Matter expert, leading as “go to” professional across multiple level stakeholder groups, receiving regular Senior Manager praise for effective business transformation.

▪ Delivered and instilled comprehensive To-Be and As-Is Business Processes maps that measured data flow activities from end user journey, through APIs to web services, to decision engine, to BPM workflow, EDV

▪  Partnered with Agile Digital development teams across Current Account, Credit Cards, Loans, Savings and BPM as process modelling expert, providing consultative expertise for To-Be process redesign

▪  All BPMN Multi-layered Process Maps were published (QA process controls & Business Owner approval)

▪  Provided full Confluence ‘how-to’ training guides and traceable governance documentation to ensure

secured future process system knowledge retention

▪  Expert User - IBM Blueworks Live Process Designer software

BUSINESS ANALYST: INSURANCE & FRMIT | TESCO BANK | 06/2010 to 07/2018

2016-18: CDL Classic to CDL Strata Insurance Platform Migration:

▪ Strong contribution within successful 2-year end-to-end CDL Classic to CDL Strata Insurance Platform

Migration. Led As-Is to To-Be state analysis (system, process) to clearly identify impact of change, defined User story catalogue. Led delivery within batch, MI, Data and Financial Report/Reconciliation work streams. Managed Incident Management with Command and Control centre during cut-over and live events. Project Managed CDL Strata warranty project for Finance/MI data.

2010-2016:
▪ Earned reputation for Business Process mapping expertise within Finance and Migration projects,
▪ Delivered as Lead Analyst to deliver Real-Time decisions across Motor and Home Insurance Customer

Journeys, leading stakeholder workshops to design detailed requirements.
▪ Tracked missing data impacts across end user journey’s, effectively handling quality Incident

Management across design, build and change management to final deployment
▪ FRMIT: delivered 3 major transformations and multiple Finance, Risk, Treasury and MI projects using BPMN

BUSINESS DEVELOPMENT ANALYST | TESCO COMPARE.COM | 10/2007 to 06/2010

Controlled MI and Data project workstream across major Migration project from RBS to Tesco Bank. Led effective transformation of existing SAS Enterprise reporting platform to new, enhanced environment. Drove process improvements, followed out SAS Web Analytics and led key Enterprise design implementation.

ONLINE BUSINESS ANALYST | WOLTERS KLUWER (UK) LTD | 03/2004 to 10/2007

Designed web portals and e-commerce solutions to meet enterprise and internal needs. Led as key Business Process Analyst (BPMN, using System Architecture) partnering with key business stakeholders to deliver process architecture modelling, process design, process improvement and process led development.

WEB DEVELOPMENT SPECIALIST: MARKETING | CRONER.CCH GROUP LTD | 01/2001 – 03/2004 PRODUCT DEVELOPMENT EXECUTIVE | | 07/2000 to 12/2000

BSc (HONS) MANAGEMENT STUDIES | BRUNEL UNIVERSITY | 2:1 | 1996 – 2000 KEY MODULES:

Business Strategy | Marketing Communications | Marketing Research | Small Business Planning | Business Ethics | Organisational Behaviour | Financial Accounting

Achieved Entrepreneurship Award, for Small Business Planning