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A conscientious and professional personal assistant with extensive experience in administration,currently seeking a new position as an admin assistant or driver. A highly organized and efficient individual, whose thorough and precise approach to projects has yielded excellent results.
English (A) English Language (A) Media Studies (A)
Science Double award (B) History (B) Drama (B)
Religious Education (B) Maths (C)
Design & Technology: Graphic products (C)
Science : Human Physiology (C) French (E)
Age UK Charity Shop Volunteer
(May 2021- Present)
Serving customers on the shop floor.
Replenishing clothes stock as necessary.
Steaming clothes at the back of the store.
Pricing goods relevant to their worth.
Banking earnings at the end of the day.
Long distance driver (UK Express Delivery)
(March 2016 – April 2016)
Driving large loads long distances for Royal mail and Parcel Force.
Loading vans ready for transportation.
Liaise with other drivers regarding travel routes.
Customer Relationship Manager, Firstsource (Barclaycard), Stockton-on-Tees
(July 2014- January 2016)
Logging customer complaints into the in house management system
Speaking with customers over the telephone regarding their complaints
Investigating complaints associated with CPI, PPI & PBP.
Managing incoming phone calls and mail
Organising stationery orders and liaising with suppliers to meet business requests
Data entry tasks.
Pension Administration Assistant, Firstsource(Scottish Widows), Edinburgh
(April 2014- July 2014)
Maintaining and organising the company filing system
Answering incoming calls
Typing all necessary documents and correspondence as required
Printing any supplementary notes as required
Running professional errands
Getting employers started on the automatic enrolment process associated with pensions.
Setting employers up on the ‘Assist Me’ platform for self serving purposes
Helping customers upload data on to the Assist Me platform.
Assisting customers by helping them input their payroll schedules into Assist Me.
Making sure employers knew how to manage their contributions and any employee queries they had.
Finance Support Officer, Tristar Homes, Stockton-on-Tees
(April 2009- December 2010)
Data input duties related to Financial Statistics.
Support and administration for Procurement department
Basic administration duties for financial department.