Muhammad Saad

Operations leader with 3 years of experience at Amazon UK as an Area Manager, driving high-performance logistics, workforce planning, and process optimization across large-scale fulfillment environments. Proven track record in capacity planning, KPI ownership (UPH, DPMO, SLA), Lean operations, and team development. I’ve led cross-functional Kaizen projects, coached future managers, and delivered measurable productivity gains. Passionate about innovation, data-driven execution, and building scalable logistics solutions in fast-paced e-commerce and Q-commerce environments.

Experienced Area Manager at Amazon UK with 3 years leading high-volume logistics operations across fulfillment centers. Proven success in workforce planning, KPI ownership (UPH, DPMO, SLA), and cross-functional leadership. Delivered site-wide productivity gains through Lean principles, Kaizen events, and SOP optimization. Skilled in stakeholder management, team development, and data-driven decision-making using Power BI and Amazon QuickSight.

Master’s in International Law from the University of Hertfordshire, UK, with distinction and highest dissertation mark. Also completed Amazon’s L5 Coaching Apprenticeship focused on performance coaching, goal-setting, and people development. Holds LLB (Hons) and actively applies structured problem-solving and communication skills gained through legal training in operational settings.