Desire Lubwama

A highly-motivated and results orientated professional, I have a proven track record of providing exemplary levels of service to a range of guests, colleagues and clients. I feel confident that I can adjust to any employment environment that I am required to. I enjoy new challenges and learning new skills. I am creative and enthusiastic with a proven ability to ensure the smooth execution of various work projects.

Architectural Assistant

Adjaye Associates - LondonAugust 2019 to August 2022

Worked on the Brixton market development on Popes road. Developing visuals, plans and models with colleagues for the client, Hondo enterprises. I also got the chance to work on the plans for the Holocaust Memorial and National Cathedral of Ghana and took part in the meetings with the engineers whilst providing options based on my research for the project.

During my Part , I worked hand in hand with colleagues on 3D software and model making for projecsts like the NEOM, King Salman Park and Holocaust memorial.

Luxury sales associate

WHSmith Harrods and Selfidges - LondonApril 2017 to January 2018

Responsibilities:

• Direct sales of luxury books (i.e books costing £100-£4,000)
• Experience on tills and cash handling
• Maintaining up to date knowledge of all luxury products
• Working with the personal shopping team
• Dealing with national and international outgoing deliveries of our products.
• Tailouring the shopping experience to customers from a wide range of backgrounds
• Assisting and directing customers to ensure their needs are met
• Keeping the store tidy and clean

Trainee VM and Sales assistant

JD sports Fashion - LondonSeptember 2016 to March 2017

Responsibilities:

• Working within established guidelines, particularly with brands.
• Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards etc.
• Keeping up to date with special promotions and putting up displays.
• Assisting and guiding shoppers to find the goods and products they are looking for and answering queries from customers.
• Being involved in stock control and management including receiving delivery of stock, storing and stocking the shop floor.
• Selecting outfits, shoes and accessories for display mannequins
• Dealing with customer complaints and refunds
• Attaching price tags to merchandise on the shop floor.

Assistant manager and Bartender

The Ship Inn Conyer - Conyer, UKSeptember 2014 to June 2016

Responsibilities:

• Paying attention to customer satisfaction and doing anything possible to improve customer's experience
• Supervising employees
• Making sure customer/clients get exceptional service and ordering materials and supplies as well as supervising such ordering.
• Dealing with and adressing customer complaints
• Ensuring the bar is always tidy and clean
• Ensuring that staff have the proper resources and materials before and after a
• shift
• Monitoring stock levels, paying particular attention to use-by-dates on perishable goods, and order replacement deliveries as required

Master's degree in Architecture

University College London - LondonSeptember 2021 to June 2023

Bachelors in Architecture

University of Westminster - LondonSeptember 2017 to June 2020

A Levels in Fine Arts

CANTERBURY COLLEGE