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Dike Orji

Dike Orji

Customer Service and data Analyst

Customer Service / Support

Middlesbrough, Middlesbrough

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About Dike Orji:

Experienced data and customer service analyst with over 9 years of expertise in proactively identifying risks, investigating cases, and directly engaging with customers to resolve issues. Proven strengths in active listening, clear communication, and providing helpful solutions to build trust and customer satisfaction. Focused on delivering high-quality service through empathy and a customer-centric approach

Experience

Experienced data and customer service analyst with over 9 years of expertise in proactively identifying risks, investigating cases, and directly engaging with customers to resolve issues. Proven strengths in active listening, clear communication, and providing helpful solutions to build trust and customer satisfaction. Focused on delivering high-quality service through empathy and a customer-centric approach

Education

Masters Big Data and Business Intelligence

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