Dion Hura

Seasoned IT professional with vast experience in the design, development and implementation of complex IT solutions. Strong technical background and extensive knowledge of enterprise IT infrastructure, software and Hyper-scaler platforms. Proven track record of delivering large-scale projects on time and within budget. Excellent communication and interpersonal skills. Look forward to new challenges in a successful, growing organisation where these skills will have significant impact.

SKILLS

Strong technical skills in private and public clouds

Critical thinking to ensure quality and processes are assured and results enabled

Excellent communication skills and analytical problem solver

Strategic project implementation and development with on demand planning

Actively demonstrating a relentless commitment to honesty, dedication, and reliability

Project management and delivery and cross-functional collaboration

Critical thinking to ensure quality and processes are assured and results realised

Analytical problem solver

Collaborative and pragmatic with excellent communication skills 

Microsoft Azure, Google Cloud Architect

Strong Linux system administration experience

Strong troubleshooting, analysis and problem solving skills

Strong knowledge of networking, TCP/IP, Routers, Switches, Routing protocols, IP Addressing, HTTP, DNS

Strong Microsoft operating systems skills, Windows, Active Directory, Microsoft 365 Defender

Working towards Microsoft Security Operations analyst certification

PROFESSIONAL EXPERIENCE

Dell Technologies–Virtustream (June 2016–Present)

Lead Delivery Consultant Professional Services, Global Enterprise Services

Responsible for the technical delivery of US, EMEA and APJ based SAP cloud migration projects

Lead over 100 global enterprise cloud migrations for large businesses 

Cross-functional engagement to ensure smooth customer on boarding and maximize customer experience

Tech Council participant to align company-wide technical teams on best practices and technical standards 

Engage directly with customers from pre-sales engagements through to steady state operation

Work with vendors (Microsoft, Google, Open text, RHEL, SUSE, Thales) and technology partners to leverage the latest methodologies, technology and standards to maximize our service offerings and customer experience

Owner of the Factory, our deployment and configuration management platform which leverages Python, xStream Microsoft Azure and Google APIs - Saltstack and Ansible

Team contributor and driver of automation and process improvement across the organization

Research industry trends and keep the team current on industry changes

Work closely with pre-sales in solution's and selling 

Translate complex customer requirements into solutions

Review and contribute to statement of works and level of efforts

Leads process improvement for projects cross-functionally and across regions 

Proactively identify risks and/or areas of opportunity, and clearly communicate any changes to the scope and/or schedule

Use appropriate tools and techniques to architect and implement solutions on various projects

Highly skilled in Cloud Computing with a track record of successfully implementing and maintaining complex IT systems

Mentoring and allocating work among team members, serving as subject matter expert, and establishing project management standards

Ultima Business Solutions (Aug 2014-Jul 2016 )

Senior Technical Microsoft Consultant

Technical lead for projects on private and public clouds

Project lead to Identify if there are any unmet needs or challenges that haven't been addressed

Speak to customers to Identify if there are any challenges that haven't been addressed

Identify risks and/or areas of opportunity, and clearly communicate any changes to the scope and/or project

Architecture, implementing and supporting projects for new and existing customers

Working with sales and project management to ensure efficient, successful delivery of projects

Supporting existing customer base on complex technical investigations.

Manage and maintain the company’s virtualization infrastructure on both VMware and Hyper-V platforms

Attenda (Aug 2007-Aug 2014)

Infrastructure Support Team Leader

Staff management setting objectives, setting personal development plans, performance reviews

Accepting and progressing with customer service requests globally

Create documentation (ops manuals & wiki articles) to enhance process flows and procedures 

Owner of infrastructure alerts and maintain stability 24/7

An escalation point for Major Incidents

Provided assistance to Sales, Solutions Engineering and customers throughout the sales process.

Monitoring client and internal infrastructure solutions and responding to alerts based on ITIL incident management processes

Technical SME various platforms and products 

Auction World TV (Oct 2001-Nov 2006)

Infrastructure Administrator/ Help desk Manager 

HelpDesk manager of 5 IT support analysts 

Managing support calls using a system, producing performance reports 

Designing & Project managing migration customer Call Centre 

Designing & Implementing Group Policy/Processes

Maintaining Auctioning Systems Software 

Royal New Zealand Navy (May 1986-Nov 2000)

Marine Mechanic - Navy Diver 

CERTIFICATIONS

Sept-2023 Designing Microsoft Azure Infrastructure Solutions 

Dec-2022 Google Cloud Certified Associate Cloud Engineer

Nov-2022 Google Cloud Certified Professional Cloud Architect

Jan-2009 VMware Certified Professional 4 – Data Center Virtualization

Jan-2005 MCP, MCSE, 2000 

HOBBIES

Enthusiastic golfer, motivated gym practitioner and enjoy watching sport live and on TV

EDUCATION

Rosehill College (1982-1886)

School Certificate, Maths, English, Science, Engineering