Donna Cocks

I have worked in health for 18 years As a healthcare assistant. My first  role I worked in a GP practice for 11 years. For the past 7 years  I have been working as a senior health care assistant in a private outpatients clinic. I love what I do. I am someone who is kind, empathetic, non judgmental and approachable. Who thrives on making a difference to people lives. I am organised with good communication skills who loves working as a team

I have experience supporting a wide range of clinical services and patient needs. Skilled in performing clinical procedures including phlebotomy, ECG recordings, wound care, spirometry testing, and vaccinations. Experienced in assisting clinicians during minor operations, coil clinics, and tongue-tie clinics, ensuring patient comfort and smooth clinical workflow. Qualified in microsuction for ear care and confident in delivering safe, patient-centred support across diverse healthcare settings. Known for strong communication skills and the ability to effectively support and care for people from all backgrounds with professionalism, empathy, and respect.

Experienced Outpatients Healthcare Assistant providing clinical and administrative support across multiple specialist services including ENT, MRI, endoscopy, tongue-tie, and fertility clinics. Skilled in phlebotomy, wound care including suture removal, and microsuction for ear care. Confident in assisting clinicians during procedures while ensuring patient comfort and safety. Experienced in coordinating clinic flow and organising staff allocations to support efficient service delivery. Known for strong teamwork, adaptability, and providing compassionate care to all patients.