
Eileen O'Kane
Customer Service / Support
About Eileen O'Kane:
I have worked for large companies where I have delivered results in a challenging and competitive market. Throughout my career, I have demonstrated the ability to lead others to meet objectives.
I am an excellent communicator and possess the ability to interact with colleagues and clients alike, developing good working relationships. I am an organised, professional and committed person andI enjoy working in a fast moving and pressurised environment.
I always conduct myself with a professional manner over the phone with positivity, energy, enthusiasm, and confidence which has led me to being successful in all my roles.
I believe that my key qualities are my excellent interpersonal skills and strong communicative ability, combined with my talent for effective organisation and prioritisation. I see myself as a
highly dedicated and strongly driven individual.
Experience
April 2010 – November 2012
I was working as a tele -sales agent for a Salisbury VCC and reached the level of Supervisor on outbound and inbound campaigns.
August 2010 – 30th November 2016
I worked as a Home Based Appointment Setter Agent freelancing for Salvigo in sales and appointment setting.
1st December 2016 – 17th August 2017
8 month short term contract - Freelance inbound calls / appt setting
17th August 2017- January 2018 Compassionate Break
September 2017 – 31st January 2024
Head of Business Development & Sales at Cosensa Learning & Development
Education
St Dominic’s Grammar School Belfast 1969 – 1976
4 A levels
A’Level: English Grade A // Mathematics Grade A : Additional Maths Grade A // Combined Science Grade A
University of Ulster 1976 - 1979 B.A Business & Finance 1:1
Open University 1982 – 1987 PhD Business & Finance
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