Ellie Yates

A dynamic individual with an ability to anticipate market trends. A strong foundation in luxury customer care, alongside a distinctive talent for fashion styling and wardrobe management. Excellent organisational and time management skills, with a keen eye for detail and an unflappable approach. I’ve worked in customer service for 8 years and am super passionate about the journey and shopping experience for customers. 

In my current role as Global Brand & Product Trainer at Net A Porter, I am responsible for both hand-picking and liaising with all fashion and beauty brands across Net-A-Porter & Mr Porter.
A portion of my role involves representing the UK Sales & Customer Care Training Team as an ambassador, collaborating regularly with the Personal Shopping Team, Beauty Buying Team and Social Content Team .

BA (Hons) Hair & Make-Up for Fashion, UAL London College of Fashion, London
September 2017 — June 2020
Bachelor of Arts with First Class Honours in Hair and Makeup for Fashion

Ellis Ranson, School of Style , London
November 2023 — November 2023
A styling masterclass focusing on assisting, freelancing, the industry and the categories of styling.