Emma Cummins

Graduated from university and achieved the award of: Bachelor of Arts with Honours Dance with Upper Second Class (2:1). Very punctual, organised, disciplined and hard-working. Currently looking to progress my career in the creative industry

CUSTOMER SERVICE REPRESENTATIVE

Volvo Financial Services                                                                                                                      Aug 2022 - Present

• Direct meetings with our truck dealers to communicate contract statuses, current processes, and future ideas. 
• Utilise interpersonal skills to motivate the team to ensure targets are successfully achieved, both accurately and in a timely manner. 
• Thoroughly check through contracts, paying attention to detail prior to loading onto the company systems and set up payments according to the signed agreement.
• Ability to take on different tasks with little guidance due to a fast paced and busy environment, ensuring work is completed to an excellent standard.
• Systems/software used include: Vienna, Euro Vienna, TSA GB, SharePoint and OneNote.

EXECUTIVE ASSISTANT /OFFICE ADMINISTRATOR                                                                     Mar 2022 – Aug 2022

Enzen Global Limited

• Started this role as Office Administrator, this then developed into an Executive Assistant role.
• Greeted clients with a welcoming manner and directing them to the relevant meeting room or person. 
• Assisted the head of Marketing and Communications with filming and Webinar arrangements, communications using sites such as Mailchimp and Hootsuit and any other marketing tasks when required.
• Assisted the CEO with any meeting arrangements, client contacts, travel / accommodation and other general requests.
• Worked on own initiative to complete administration tasks in order for all operations to run smoothly, such as: ordering stationery and office necessities, arranging deliveries and collections, ensuring all new starters were provided with the necessary documentation etc. 
• First Aid and Fire Marshall duties after completing both training courses.
• Ensured that any clients had refreshments as required. 

DANCE BA HONS, KINGSTON UNIVERSITY, LONDON                                                                      2017 – 2020

• Demonstrated a strong ability to choreograph and teach classes during teaching and learning module. 
• Learnt and mastered a range of specific improvisation techniques to choreograph work in all the following styles: Hip-Hop, Contemporary, Dancehall, Commercial, Jazz and Ballet.
• Relied on intense rehearsals and muscle memory to deliver performances with excellent quality and technique in all dance styles covered. 
• Applied knowledge and a strong understanding to all theory-based assignments and exams.
• Final research project – ‘Can dance have both positive and negative effects on mental health depending on the dancers’ circumstances?’

UAL LEVEL 3 EXTENDED DIPLOMA IN DANCE AND PERFORMING ARTS, STRATFORD-UPON-AVON COLLEGE         2015 - 2017

• Completed an intense two-year dance course which enabled me to gain knowledge in all dance styles and learnt a lot about the industry of arts. 

WOODRUSH HIGH SCHOOL, WYTHALL, WORCESTERSHIRE             2010 - 2015

Achievements: 8 GCSE’s A-C