
Emma Thomson
Administrative
Services offered
I am a motivated and efficient virtual assistant dedicated to providing top quality administrative support to clients across various industries. With an eye for detail and an aptness for problem-solving, I strive to streamline processes and enhance productivity for businesses of all sizes.
Skills and Expertise:
- Administrative tasks management
- Calendar and email management
- Data entry and organisation
- Customer service and client correspondence
- Social media management
- Content creation
- Basic bookkeeping and invoicing
- Travel arrangements and itinerary planning
Experience
Finance Officer | Royal Armouries Museum | November 2022 - Present
- Executed and documented financial transactions, managing both accounts payable and receivable responsibilities.
- Ensured precision in financial record-keeping, maintaining data accuracy, and thoroughness.
- Managed the finance inbox, addressing inquiries, facilitating training, and handling administrative tasks.
- Orchestrated weekly BACS payments, overseeing processing, payment, and recording of manual payments.
- Proficiently addressed routine and non-standard queries from staff and external suppliers.
- Conducted daily Cash Office processing duties, reconciling takings, and preparing cash floats.
Social Media Volunteer | Age UK Leeds | July 2023 - November 2023
- Created engaging social media content for Age UK’s platforms, contributing to enhanced online presence.
Head Barista & Front of House | Joni Oughtibridge | March 2022 - June 2022
- Crafted and served coffee beverages
- Handling inquiries via telephone, email, and social media
Barista | Honey & Fig | November 2021 - March 2022
- Prepared a range of specialty hot and cold beverages
- Food preparation
- Stock management
- Content creation for social media accounts
KS3 Thrive Practitioner | Astrea Academy Sheffield | June 2020 - August 2021
- Delivered and led personalised 1:1 and small group play and arts-based interventions for KS3 pupils.
- Supported pupils emotional resilience and well-being.
- Monitoring and documentation of student progress
- Verbal and written communication skills
- Safeguarding
Education
The University of Sheffield | September 2017 – June 2020
- BSc Psychology (2:1 honours)
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