Emma Allen

I pride myself on being a highly organised, highly reliable, trustworthy employee. 

• 5yrs+ experience in agency recruitment
• Over 10yrs of customer service experience, both face-to-face and office based

Currently looking for a new opportunity to allow me to expand my knowledge and progress within the right company.

MEM Recruitment, Milton Keynes

• Recruitment Consultant and Administrator, November 2017 until Present
• I have been responsible for looking after around 5 clients and being their point of contact for all their temporary recruitment needs. This would involve advertising, interviewing, obtaining RTW documents and using our in-house system to complete administrative duties. 

intu Milton Keynes

• Guest Services Assistant, August 2015 until November 2017
• Collecting customer feedback via online surveys, handling cash and parcels, filling paperwork accurately and being an approachable member of staff for all shopping center queries. 

Confident with Microsoft Word, Excel and in-house computer programmes 

Active problem solver; working both independently or as a team to find a solution

Proficient customer service skills, both face-to-face and in a call centre/office environment 

• BTEC National Diploma in Travel and Tourism Level 3. 
• QNUK Level 3 Award in Emergency First Aid at Work (RQF); Valid from June 2021 for 3 years
• Full, clean, UK driving licence. Own car, fully insured for business use