About Erika Verdini:
Specializing in hospitality and travel.
Experience working as a hotel and restaurant manager.
Social media and Italian content writing.
Experience
I have always worked in the tourism and hospitality field more than 15 years.
I started out covering all the various positions within hotels and gradually worked my way up to become a hotel and restaurant manager.
For 7 years I was also involved in staff recruitment and training where I had the opportunity to deal with candidates of all ages and backgrounds.
I have a great passion for the hospitality, tourism and restaurant industry. I believe it is important to give impeccable service to the customer who should not only have a vacation but a true experience.
I have traveled extensively, including working in Hong Kong for a small start up and lived 3 months in Hoi An where I worked with an event and wedding agency.
I currently run a travel website and blog where I write content and give information about places, restaurants and hotels where I have lived or stayed.
Education
I began my studies in the fashion industry graduating as a Fashion Design. Having begun a managerial career in hospitality, I took various courses as I built my career by gaining experience in the field.
2020 - Level 3 Diploma In Travel & Tourism, Alpha Academy
2020 - English as a Second Language for Business Communication, Alpha Academy
2019 - Introduction Award in Employability skills – 3 modules - City&Guilds
2019 - Introduction Award in Personal and Social skills – 3 modules - City&Guilds
2019 - Occupational Health & Safety – Chartered Institute of Environmental Health
2019 - World Host of Customer Service– Workforce Training Services – L2
2019 - Food Safety – Safer Food Group
2019 - Emergency First Aid – Paul Berry Group Training – L2
2008 - Certificate of attendance to serve food and drinks HACCP - Health & Safety -Customer service - Commercial Technique - Social and labor law
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