
Eriola Ramaj
Customer Service / Support
Services offered
I am a full time student of Psychology Bsc hons and a parent with work experience and knowledge in travel, tourism, recruitment, charity work, parenting support, teens emotional support, mental health, and immigration. I speak native Albanian language, fluently Italian and English as second languages. I am disciplined, passionate and motivated naturally. I love working with people establishing positive communication as it allows me to build lasting relationships and forming emotional connections and sharing things together which helps with well-being and the feeling fulfilled. I am a sporty person and have a weekly established routine that I have dedicated to keeping physically fit and healthy. I am naturally caring as a person and empathise with everyone around me by encouraging positive conversations and support. This has helped me build a reputation with friends, employers and customers or clients in the present and the past. They always felt looked after, payed attention and patiently heard. I am easily approachable and understand people's needs in depth. I make people feel relaxed and not judged. I establish trust with my problem solving skills and thinking out of the box. I am socially and professionally outgoing and not scared to be myself. I have a great sense of purpose which makes me responsible, executing excellently my job duties meeting deadlines, achieving goals and being organised and motivated.
Experience
Professional experience with positive parenting, teen emotional support, coaching, guest experience host, recruitment, tour guide, administrator and sales.
Education
Bsc hons Psychology with foundation
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